I am not sorry for making this post.
You made this post before giving him ample time to discuss the issue with you, you should feel sorry about it... You have made an attempt (I say attempt because anyone with half a brain can see that Ken is not wrong here) to damage someone's reputation over YOUR mistake and you did it in such a manner that left them no room to attempt to satisfy your requests.
They arrived bright and early and he wasnt there to get them plain and simple!
You also shipped them bright and early, far earlier than you needed to, adding a good eight hours of stress onto the already improperly packaged animals... If they attempted delivery just before nine, and the delivery was completed just after one, Ken (IF he's at fault, which I don't believe, you knew his business hours in advance) only added four, maybe four and a half hours onto the duration of time they were packaged... Once again Bobby, YOUR "mistake" (and by mistake I mean gross negligence).
My animals are dead. My money is spent.
Ah... so because you don't know what the word "cold pack" means, it should be his animals gone and his money spent? that makes a lot of sense... he should pay for your mistakes. Life doesn't work that way.
I really dont see where im wrong here. One other thing, set your personal friendships aside and try posting without the name calling. We are all adults here
Lets see... how are you wrong...
I'd say you have no idea how to properly package an animal, that's wrong...
I'd say that you didn't give Ken time to even attempt to discuss some kind of mutually agreed compromise here, that's wrong...
I'd say that you seem to be blind to the fact that everyone else sees how you're wrong... that's wrong too.
Simple fact of the matter is Bobby, you shipped animals in a way that wasn't safe, they arrived dead. That is nobody's fault but your own, you chose the carrier, you chose the packaging, you chose not to let Ken know that they deliver eraly, you chose not to mark the box in a manner that would have caused the carrier to complete the delivery quicker.
Ken did nothing other than what he was supposed to and now you expect him to pay for it... That is a steaming load Bobby, and I think you know it.
Add in the fact that Ken has an immaculate record and Bobby has one that could be called spotty at best, specifically in the area of the care of the animals in his posession and the value he applies to them (none as living things, they are nothing but dollar signs) and it becomes even more obvious who is in the right here.
One last thing... Bobby, you claim to have been doing this for thirteen years and "know" what's right? Why don't you ask Ken how long he has been doing this and what he has learned? You'll never get him to admit that he's an old fart... but if someone stays in this business (Business for twenty plus mind you, hobby goes even further) for 20+ years and does so successfully, then they have an understanding of how to go about doing things the RIGHT WAY, how to deal with people (Ken's post was the most level headed on the entire thread) and how to take proper care of the animals at all times, including when shipping- all of which is clearly more than you do Mister Pruett.