Melinda, there does nor appear to be any description of the packaging. To me, the lack of communication between the parties is hampering any type of explanation. The seller might have sent perfectly good feeders out, or might not, but there is an information/fact gap between the time the feeders were received and the time the condition of the feeders seems to have been discovered two weeks later. If the parties discussed all this perhaps answers and solutions might be found, but when people don't talk to each other, that does not help facilitate agreement and understanding.
Below is our conversation, Michelle's words are in blue. I edited out one word which I felt was not appropriate.
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Originally Posted by Lucille
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Originally Posted by TigerLily315
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Originally Posted by Lucille
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Originally Posted by TigerLily315
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Originally Posted by Lucille
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Originally Posted by TigerLily315
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Originally Posted by Lucille
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Originally Posted by TigerLily315
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Originally Posted by Lucille
If he has been trying to contact you, you should have given him the courtesy of hearing him out. I do not believe you about the 'agencies', provide the names. Most of the time, everyone is happy if the two parties communicate and come to an agreement.
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Originally Posted by TigerLily315
If you were looking for details, they are as follows:
I purchased feeders directly from John Callaham, they were received 3 days later. I noticed on my bill that he charged me more then our original agreed upon price. I placed a call to him where he told me "This is how a business is ran" called me childish and proceeded to hang up.I attempted to use the feeders approximately 2 weeks later. Once the feeders were thawed out, their bellies were charcoal black and had the most foul smell. I contacted John and left a message for him to return my call on 3 separate occasions (none of which were returned). I proceeded to thaw out another batch (11 feeders from a different bag that were also a different size) with the same results, none of my snakes would touch the feeders.
I tried to contact John once again with no response, so I went to my bank to dispute the charge. With no call back from John, I threw the feeders in the garbage and ordered from a different company.
John has since (since the dispute) been willing to try and contact me, which I've been informed by several agencies not to reply to him. On 11/29, John called my personal phone 53x in a matter of 10 minutes (I have a app downloaded on my phone that will hang up on that person as soon as the call is placed, hence the reason so many were accomplished in a short period), also sent several emails threatening to release my personal information to the public, etc.
Any questions, feel free to ask.
Some details may have been missed, as I have been doing clinicals all week and Im pretty fried.
He did NOT try to contact me until I made the dispute. I made several attempts to contact John, left more than 3 messages at the company number and also gave him more than 2 weeks to respond. He contacted me 2 weeks after the dispute was made. I was informed by the branch manager of my bank to cease communication with the company (State Troopers say it is a civil claim, but he was BEYOND harassing, even after asked to stop. He was informed by Visa not to contact me until the matter is resolved) now because it is in the hands of the Visa company. They will make the final decision with what information they have.
Assuming what you are saying is true, the fact that he posted here was NOT contacting you. YOU contacted HIM by answering this thread.
The fact that is was NOT John Callaham himself posting this thread, it is not classified as contacting him. I have the legal right to defend my name once it is placed in a public forum. I have NEVER dealt with Heath nor do I even know who this person is.
And, despite your many pissy replies about printing out stuff, either of the other parties as well as readers have the legal right to post their opinions about this situation, about your allegations and lack of proof and their opinions on your general approach.
No disrespect to you, but, I could care less what they or anyone else thinks of me, nor trying to do to my "name". Nothing could be any worse than my ex husband trying to put me 6 feet under.
I have every right to be defensive, my name is being called into question on a PUBLIC forum for everyone to see and try to judge what they dont know. They figure because it's a business, they are IMMEDIATELY right in the situation and I'm wrong.
The fact of the matter, I tried, several times. It didnt have to come to this conclusion. John made the choice be demanding he be right and not try to rectify the situation. So, now it's my fault because I did the right thing.
Being defensive is a natural response when you have a group of people on a forum bashing someone they don't know. Am I supposed to stay sweet and kiss ? It's not possible.
I by no way am directing any of this toward you, if I sound nasty in any of my responses, I apologize. It's not meant to be, I'm just beyond frustrated with this whole situation, they have taken it WAY to far.
Reread your posts. You need not be sweet, but you are coming off as the opposite, have provided no proof, no description on the thread about why the feeders were unsatisfactory, and then you would not talk to them when they tried to call, they may have been trying to find out exactly what was going on.
You apparently have proof of calls, do you have emails or texts? Post them.
I'm not understanding how posting screen shots of the numerous calls will prove anything in my case. That will just prove the harassment. I'm a very private person and do not like when other people jump into a situation that had nothing to do with them to begin with. Hence me coming off as a ***** (sorry for the language, only speaking the truth)
The feeders were beyond bad (black tummy, horrible smell (not the typical smell, smelled like something you'd find in your garage that has been there for days!), the majority of feeders were covered in urine and feces, etc).
So, not only am I dealing with this thread, schooling, clinicals, sick family member, etc. I can't make every stranger happy on a forum. As I said in my prior message, I can't worry about what the people of the forum think. I have more improtant things to worry about. So, if they all want to judge a complete stranger and side with MiceDirect, then so be it. It's not any worse than my past.
Everyone has difficulties and stresses in their lives. If you are not going to address questions and concerns of the readers here, perhaps you should not have posted at all. It is a business forum. To take the time to put readers down and then not take the time address their concerns certainly sends a message.
Once Visa is finished with the dispute, I would be MORE than happy to post EVERYTHING to show how shady this company is. At this time, I have other things to worry about then my name being trashed.