Date: Thu, 13 Dec 2007 21:28:50 +0000 (GMT)
From:
[email protected] Add to Address Book Add Mobile Alert
To: "Steve Jordanides" <
[email protected]>
Subject: Re: Disputes (Routing Code: C840-L001-T13021-S111-W00L000) NR NR SNAD (KMM19741234I96L0KM)

pk1
Dear Steve Jordanides,
Thank you for contacting PayPal. We apologize for the delay in
responding to your service request.
Unfortunately, we are unable to determine the nature of your inquiry.
In
order to better assist you, we need you to provide us with the buyer
/seller's email address, along with a case number or other pertinent
information pertaining to this case. We do apologize for any
inconvenience.
Thank you for your cooperation and we look forward to your reply.
If you have any further questions, please feel free to contact us
again.
Sincerely,
Flora
Protection Services Department
PayPal, an eBay Company
Original Message Follows:
------------------------
So........Paypal collects their fee, the seller takes my money, and I
get NO HELP?
Where is the buyer protection for using your service!!!!!
[email protected] wrote:
Dear Steve Jordanides,
Thank you for contacting PayPal.
PayPal understands your concern and desire to resolve the dispute in
question. However, once a Buyer Complaint claim has been canceled, it
is
considered resolved and cannot be reopened.
Should you have the need to file another claim in the future, we
suggest
that you do not cancel the claim until you have received the
merchandise
or a refund.
We encourage you to continue to work with the seller for a mutual
resolution. You may also wish to seek other avenues of resolution such
as an auction website if one was used to conduct this transaction. We
value your business and regret that you have had this experience. To
avoid similar experiences in the future, visit the PayPal Security
Center by clicking the "Security Center" link in the upper right-hand
corner of any PayPal webpage.
Thank you for your cooperation.
Sincerely,
Chris
Protection Services Department
PayPal, an eBay Company
Original Message Follows:
------------------------
I do not care about valid tracking numbers.
He DID NOT provide what I paid for.
This needs to be escalated. Where is my buyer protection!?
[email protected] wrote:
Dear Steve Jordanides,
Thank you for contacting PayPal.
The seller has provided valid tracking information for the dispute you
are in regards to.
Please be advised that you will need to contact the seller for further
information regarding your case.
We value your business and regret that you have had this experience. To
avoid similar experiences in the future, we recommend that you read our
Buyer Complaint Policy at
https://www.paypal.com/bcp or copy and paste
the entire link into the address bar.
If you have any further questions, please feel free to contact us.
Sincerely,
Tricia
Protection Services Department
PayPal, an eBay Company
Original Message Follows:
------------------------
Form Message
customer subject: Never got what was paid for
customer message: Additional Information: 'The case below was closed
when he provided a tracking number. Big mistake. I never got what I
paid
for. I am demanding a refund from him.
Non-receipt - Case ID: PP-###-###-###
Dispute Closed: ##/##/#### ##:## PDTLearn more
Transaction ID: ##V#####L#######K
Seller Name & Email: josh sharp, mushu####@aol.com
Transaction Amount: -$###.## USD
Transaction Date: ##/##/#### ##:## PDT'