Mites and filth are free with Ray Goushaw Herpetological Breeding Research

[critical bill]

Chuck,

What “is happening” as you say, is that you questioned Ray because he should have paid for shipping both ways.

And he answered me. He said he was waiting for a bill.

I stated what I would do if it were me and I stated my disgust that the seller had to foot the bill back to him.

Thats it.

Although it’s a “what if” question your answer is very important to end the issue at hand.

These issues are Rays issues, not mine. And I dont do "what if" questions. But I'll do one this time just for you!

What if......a customer of yours had written this type of complaint on the BOI showing a horrible packing job? Would you have seen to it to pay for the return shipping and arrange this with the buyer prior to the snakes return?

What if......nothing was ever said about this? The seller makes out fine while the buyer just shrugs off the loss and moves along? Is that the cost of doing business for the buyer?

Thats about as far as I'll go with "what if" and the entire thread. Whatever Ray chooses to do is his business.

 

[critical bill]

THEY seem to have things well in hand and do not seem to be having any problems at all.

Well check this out my little rubber phallus......

Heres what Tim posted.....

"Ray kept his word and paid the rest of my money back today. I paid for her shipping back to him but I am just glad she is in his hands."

Heres what Ray posted.....

"When Tim sends me a reasonable bill...."

Doesnt sound like they had an arrangement to me at all. And, if they did, I would offer my apologies with no problem at all. All Tim has to do is post that this was so and you, my little rubber phallus, will also recieve an apology just like Ray.

 

[Wilomn]

When it turns out that you DO owe me an appology, dimglow, you can fold it until it's ALL corners and insert it next to your brain. That way whenever you sit down you'll get my POINT that you just ain't the sharpest tool in the shed.

 

[critical bill]

When it turns out that you DO owe me an appology, dimglow, you can fold it until it's ALL corners and insert it next to your brain. That way whenever you sit down you'll get my POINT that you just ain't the sharpest tool in the shed.

I've put many apologies there my friend, mostly from spoiled sports like you who can dish it out DAILY and cry like a sissy when its lightly spun back on them.

 

[Wilomn]

Ain't your friend and don't really care what you stick where.

Let's let Tim and Ray inform us as to their satisfaction or lack thereof.

 

[Jim O]

This thread got out of hand and off track when Sidetrack Dan Scalero made the following moronic comment:

I fail to see that the seller did anything wrong here.

Mites are a common and easily treatable with a sprit of lice-bedding spay.

That got everyone pretty upset, more upset than they might otherwise have been.

If we can forget that for a moment (even the seller acknowledged that he was wrong to have shipped a snake with mites, Dan's defense notwithstanding), and remember that this is a story about a poorly shipped snake that came with mites. The communication arguably could have been better but that's water over the dam at this point.

The seller agreed to take the snake back and has issued a refund. Tim's last post sounded like that of a satisfied customer although he did comment that he paid for return shipping. Ray has come and offered to pay for the return shipping.

There isn't anything more that Ray can do.

As I said:

But if Tim is happy, that's really all that matters.

and Wes also:

Let's let Tim and Ray inform us as to their satisfaction or lack thereof.

No one else is involved in this transaction, not even mites are not an indication that the seller did anything wrong Dan Scalero.

 

[The BoidSmith]

Chuck,

I'll answer your question and I expect that in return you will answer mine.

1. Your question:

What if......a customer of yours had written this type of complaint on the BOI showing a horrible packing job? Would you have seen to it to pay for the return shipping and arrange this with the buyer prior to the snakes return?

They can charge it to my Fedex account or they can send it COD whatever they prefer.

2. My question

This is what you said to Ray:

Its just my opinion Ray, but if I had a disgruntled customer to begin with you could bet your bottom dollar that I would have offered to make all the return shipping arrangements as well as added any fee for "THE PROPER PACKING MATERIALS" to have it sent back to me.

You are clearly stating for all of us to see that you would bend over to ensure absolute customer satisfaction. That should teach Ray and all of us a lesson in proper business practices, right? But you still keep dodging this question: you have a disgruntled customer that received a DOA snake. Who pays for the return of the dead snake, you or your customer?


Because right here and now you are saying and I quote: ..."you could bet your bottom dollar that I would have offered to make all the return shipping arrangements as well as added any fee for "THE PROPER PACKING MATERIALS" to have it sent back to me..."


I have nothing against you Chuck, but when you come in here to lecture on how we are supposed to act you'd better be ready to ride along with the rest.

And yes, your last statement was very wise: "whatever Ray chooses to do is his business" but that's not what you were previously stating in this thread.

Best regards.

 

[herpetological]

Wes, thanks for pointing this at least in the right direction. Between , "Tim and Ray"... There seems to be some question as to wether I agreed to pay shipping back to me. If the thread is reviewed you will find that. I would not refund the balance until I had the specimen returned.(I refunded 200.00 of it in good faith prior to return.) Not that I would expect Tim to do so but, I've had customers claim all manner of things only to find out otherwise later. The snake arrived fine and healthy. I'm just awaiting a bill from Tim so I can reimburse him. He requested it be sent to him Delta since he was going to the airport anyway. I requested he return the specimen in the manner we normally ship...UPS next day air. A simple phone call or e-mail with the total will suffice. As far as i'm concerned this is over except the return of shipping cost. We all learn from our experiences, this one just reaffirms the need for more personal attention in some areas and the fact that the customer will have to be patient if I delay a shipment for that reason.

 

[Tim Rash]

I saw someone said I didn't inform him of what shipping method I was using or which day I was shipping this is false. I used UPS like he said he wanted I never ship animals with UPS but he didn't want me to use Delta. I emailed him 2 days prior to shipping which day to expect her and I emailed him the tracking number. I didn't know he was willing to pay for the shipping back to him thats great seeing UPS charged me $85.30 for overnight shipping and yes I have the bill in my hand I can mail to him. All in all if I get the shipping cost this would make this deal done and I have no hard feelings.

Tim

 

[critical bill]

Chuck, I'll answer your question and I expect that in return you will answer mine.

Its a little late in the game. This threads dead. I said my peace of what I thought and now its up to them to do whatever they want.

They can charge it to my Fedex account or they can send it COD whatever they prefer.

And thats why alot of folks might consider you a decent business man. I do.

You are clearly stating for all of us to see that you would bend over to ensure absolute customer satisfaction.

In a case where I or an employee of mine were wrong? Absolutely. Even if it werent my fault and it was beyond my control I would do what was right.

That should teach Ray and all of us a lesson in proper business practices, right?

Have you taken my posts as lessons in good business? If so, then I'm happy I could give the pointers. I didnt try and teach all of you. I merely stated I, just me, thought the decent thing to do was.

But you still keep dodging this question: you have a disgruntled customer that received a DOA snake. Who pays for the return of the dead snake, you or your customer?

Actually your hypothetical question has changed at least twice. Here you are asking what "I would do if I received a DOA snake" when last you posted it was "what if Tim received a DOA snake".

What would my answer matter when you cant even ask the same question twice? When you can do that, repeat the same question twice, and regarding nothing hypothetical or theoretical, please fire away.

Because right here and now you are saying and I quote: ..."you could bet your bottom dollar that I would have offered to make all the return shipping arrangements as well as added any fee for "THE PROPER PACKING MATERIALS" to have it sent back to me..."

That is what I wrote. If any employee of mine sent the package that way and the customer had a problem, enough to bring it here, this would have been long over. Long over and at no expense to he or she at all. I might also consider the value of the snake and offer the customer to treat it and keep it and refund the cost of only the snake. Hows that?

I have nothing against you Chuck, but when you come in here to lecture on how we are supposed to act you'd better be ready to ride along with the rest.

Whos we? Theres an industry standard for shipping animals. Rays employee fell short of meeting that standard and I commented on it. I did not like Rays explination and I commented on that. Then there was the most recent issue with return shipping and I commented on that. I am lost where you would take my comments as a lecture.

And, I'm not only ready to ride along with the rest, but I'll even drive when someone seems to be getting sleepy.

For the record I have nothing against anyone.

And yes, your last statement was very wise: "whatever Ray chooses to do is his business" but that's not what you were previously stating in this thread.

Best regards.

Thats because I put an end to discussing it. Whats left to say? Thats the way it works on this site and alot that I visit. You drop a comment, a few agree, a few dont, maybe things get settled, maybe they dont. The power lies in them and both know they have an audience watching. I'm sure the right thing will be done NOW.

 

[critical bill]

I saw someone said I didn't inform him of what shipping method I was using or which day I was shipping this is false. I used UPS like he said he wanted I never ship animals with UPS but he didn't want me to use Delta. I emailed him 2 days prior to shipping which day to expect her and I emailed him the tracking number. I didn't know he was willing to pay for the shipping back to him thats great seeing UPS charged me $85.30 for overnight shipping and yes I have the bill in my hand I can mail to him. All in all if I get the shipping cost this would make this deal done and I have no hard feelings.

Tim

Thanks for posting that info Tim. Best of luck working the refund out.

 

[The BoidSmith]

Actually your hypothetical question has changed at least twice. Here you are asking what "I would do if I received a DOA snake" when last you posted it was "what if Tim received a DOA snake".

What would my answer matter when you cant even ask the same question twice? When you can do that, repeat the same question twice, and regarding nothing hypothetical or theoretical, please fire away.

Nice try. It doesn’t matter who did it, it was just the action. It was changed in purpose to see if you were up to answer the question from a different angle. But this time it was involving you specifically instead of Tim. I could rephrase it again using myself as an example but I highly doubt you will answer the question anyways. You are obviously not willing to answer it, fair enough. Now I know what I needed to know.

As far as I'm concerned this thread is over, had a good outcome, and I learned something from it.

Regards.

 

[Dan Scolaro]

Your wrong again Jim. This thread went bad when you and other people prejudged the seller.

And since the buyer had a quick fix to the minor mite problem, why has he not provided any excuse to why he sent the snake back?

Forgive me if I missed any information he provided on the snake's condition if it was indeed ill.

 

[Tim Rash]

Man you must have a nice collection Dan. Excuse why would I need one my collection has never had mites and never will. Unlike yours Dan, that has this problem a few times a year you said. I don't know what your problem is but you have made alot of post that make no since and have said alot of negative things about me. I have a nice very expensive collection and this was the cheapest animal I have bought in 10 years so if I don't feel comfortable having it here I won't.

Dan good luck with your mite breeding colony at least your good at that.
I tried to be nice but you keep taking cheap shots at me and I don't like it.

Tim

 

[Wilomn]

Your wrong again Jim. This thread went bad when you and other people prejudged the seller.

And since the buyer had a quick fix to the minor mite problem, why has he not provided any excuse to why he sent the snake back?

Forgive me if I missed any information he provided on the snake's condition if it was indeed ill.

First off, there is NO forgiving ignorance such as yours. It is OBVIOUSLY something you hold near and dear to your heart, so give up on that request.

Jim in NOT wrong. YOU are, again, as usual, dannyboy.

The buyer is under NO obligation to provide ANYTHING to YOU or anyone else. He and Ray worked it out, all is well, THEY are happy.

Go play with your fat chick dannyboy, or try talking to your kid, OR maybe your wife, if you even have one. If all of that fails to work out for you, which would NOT surprise me at all, try walking your dog. My guess is he's STILL waiting for you to let him out.

You truly bring down the bar here at Fauna and were you to leave I would BET that not ONE tear would be shed. Care to take me up on THAT one?

 

[Dennis Hultman]

Dan lets be clear. The transaction was horrible and it should be condemned. The seller does not suck; he should not be condemned. The seller addressed the concerns of the buyer and handled it appropriately. It has been settled. What is the point?

 

[Wilomn]

Dan lets be clear. The transaction was horrible and it should be condemned. The seller does not suck; he should not be condemned. The seller addressed the concerns of the buyer and handled it appropriately. It has been settled. What is the point?

Dennis I don't think the question is so much WHAT the point is as WHERE the point is.

My thinking is that it's right on the top of dannyboy's head. Afterall, is he NOT a PINHEAD as well as a DUMBASS?

 

[Jim O]

Your wrong again Jim. This thread went bad when you and other people prejudged the seller.

And since the buyer had a quick fix to the minor mite problem, why has he not provided any excuse to why he sent the snake back?

Forgive me if I missed any information he provided on the snake's condition if it was indeed ill.

OK folks. Dan is the ONLY one here who thinks mites are OK. Even the seller admitted that shipping a snake with mites was wrong. But with friends like Dan, well....

Dan, get this through your thick skull. The buyer does not need to provide you with an excuse. Stop asking. The seller and the buyer agreed that this was a bad deal all around and the seller took the snake back. They are the only two parties that count. And they agree with everyone else but you on this. Think about it. The seller thinks he was wrong to ship a snake with mites. The buyer didn't want the snake that had had mites, treated or not. The buyer and the seller agreed on the return and the refund. Why should the buyer provide you with an "excuse"? What's your excuse, beside being dense?

 

[Dan Scolaro]

Tim: I never meant to ever say anything negative about you and do not think I did. If I did, I apologize. I do recall asking for people to wait to hear from the seller before they condemn him so you would have a better atmosphere to work out the resolution of your deal. On top of it, I read that you quickly killed any mites, so I asked why you returned the snake if it was inwardly and outwardly healthy in all aspects. Your answer is fine with me, and perhaps I am not in-turn with the current standards in today's market, however I have never heard of any other cases in which someone returned a snake with mites, so I was only curious. If people are returning snakes for this problem and it is the accepted standard in the industry, then that is a good thing and I think it mean progress towards a better reptile market. Heck, I get a couple of snakes a year with mites, but never returned them. I just give their enclosure a half-second sprit of that lice-bedding stuff and the problem is gone forever and I save myself the headache of even thinking about sending the snake back.

Wes: What fat chick? I am married now. She is only 100 pounds. You have issues with my children and dogs? What issues?

Dennis: The point is in my response to Tim.
.

 

[Wilomn]

backpeddle backpeddle backpeddle