Mister Internet
New member
sprucenubblefarm said:Yes I do have the emails, and there were several phone calls too. To be honest, I am hesitant to post them here because it would violate my customer's privacy. Granted, she started the whole scuttle, but I still have to be a responsible businessperson. If it were me, I wouldn't want a company I bought something from to post my correspondence in a public forum.
I'm not sure where that leaves me as far as defending myself, but I feel like its the right thing to do ethically speaking.
-Amy
Actually, it just sounds like an excuse to not post correspondence that is more than likely less than flattering towards you. It seems your customer is more than happy to go with the gloves off, you have no obligation to not post relevant correspondence.
"Customer privacy" only applies, legally anyway, to things like SSN, CC numbers, etc... items which if revealed could cause irreparable financial or personal harm. Since there is no obligation, legal or otherwise, to not post the contents of email correspondence, it seems as if you may have other reasons for not wanting to post it.