• Responding to email notices you receive.
    **************************************************
    In short, DON'T! Email notices are to ONLY alert you of a reply to your private message or your ad on this site. Replying to the email just wastes your time as it goes NOWHERE, and probably pisses off the person you thought you replied to when they think you just ignored them. So instead of complaining to me about your messages not being replied to from this site via email, please READ that email notice that plainly states what you need to do in order to reply to who you are trying to converse with.

Tarheel Reptile/Mark Carmany-Beware!

DavidBeard

DavidBeard

The Louisville Lip
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I recently purchased a Scrub Python from Mark of Tarheel Reptiles.....he was cordial and timely with e-mails and answered all of my questions.....everything was going fine until I received the snake.....first off, the packing job could've been better. The snake was in a box w/no insulation....just some shredded paper & a snake bag. My main problem is that the python was infested with mites. I treat every snake that comes into my house with Black Knight as a precautionary measure, so I caught the problm quickly and I'm able to solve it. The scrub soaked all day the first day it arrived and I have pictures that show it soaking & show mites on the snake.....here are the pictures (notice the mites around the eye in the second picture)

21188.jpg


21189.jpg


I contacted Mark about the mites and here is what he had to say:
[email protected]__Add to Address Book
Date: Thu, 23 Sep 2004 01:16:17 EDT
Subject: Re: Amethystine Python
To: [email protected]


David,
_______ Mites? That's odd. Every reptile I ship is physically inspected and treated with Reptile Relief before it is packed up. No exceptions! I also have dated close up pictures that were taken on the day he was shipped. I do this with every animal I sell. A little thing called insurance. I see no mites in my picture. Seems like a person would notice something such as a mite "infestation" upon opening the snake bag. Not over 48 hours later. As for the wheezing, I've never noticed anything like that while he was in my care. It's possible that the shipping process may have caused the onset of a cold. Snake colds are quite common this time of year due to the change in temperatures. Very easy to fix, keep him warm. Sounds like you're talking about a completely different snake. I have very detailed records of every snake in my inventory and Mr. Amethystine has never had any of the problems you're describing. Or any other snake in my inventory. Anyway, to make a long story short. You agreed to my policies by sending payment. Read the last line of my policies. Hmm looka like a binding contract. I guarantee Live Arrival and the animal for 24 hours after delivery. No less, no more. I recieved an email a few days ago stating that "the snake looks great". The 24 hour guarantee is long past and now suddenly the snake has mites and a possible cold. Here's a few words to sum it all up. YOU'RE SOL.

Mark Carmany
Tarheel Reptile Inc.____


*NOTE* I did not ask for a refund or to return the snake....I merely wanted to let him know that the snake had mites and was wheezing a bit.....I know that by his terms I get nothing. I want to keep the snake, but I didn't pay for mites lol.
 
David

The gentleman's answer is definitely out of line but, to be fair, you should post the Email you sent him notifying him of the issues. I would definitely say that shipping any animal without an insulated box is strong evidence of a lack of consideration for his animals though.
 
No problem.....here is the e-mail I sent him:

Wed, 22 Sep 2004 19:39:07 -0700 (PDT)
From: "David Beard" <[email protected]>__View Contact Details
Subject: Re: Amethystine Python
To: [email protected]





Hello Mark. I just wanted to let you know that I have
found a couplethings wrong with the Scrub you sent
me.....first off, he is infested with mites. He soaked
all day the first day I got him (I have pictures of
him doing so and the pics show mites around his eyes)
and I have treated him with Black Knight.....he has
also been wheezing audibly since he arrived. I know
that carpet pythons whistle sometimes when they breath
and its normal, so it may be nothing, but I just
thought I'd let you know that I'm very disappointed
about the mites. He is obviously infested with them
and I do not think that sending me a snake w/ mites is
a good way to do business. Thanks for your time.

David Beard
 
My reason for asking to see the email was to ascertain if he was responding to a belligerent or abusive message. That is obviously not the case. Your Email was civil and professionally worded. His sarcastic and snotty reply was way over the edge.
 
Thank you John. I see no reason to be abusive or a jerk....I don't want to stoop to his level. Hopefully someone who is thinking of buying from him will see this thead and look elsewhere (unless you WANT mites lol).
 
i was at david's house the day the snake arrived and i can also back up his claim that this snake has/had mites, and it's evident in the photo he took. i saw several mites in his enclosure when i went over there. none of the snakes in david's collection had mites before the scrub showed up. in fact, this snake was placed away from the majority of his collection.

i can also back up his claim that the box wasn't insulated. it was just a box with air holes punched into the sides. i wonder if this was the first snake he's ever shipped. i'm no shipping pro, but i know not to punch a bunch of holes into a box being shipped with a snake inside, much less pack it with no insulation.
 
Isn't this interesting.

Well, isn't this interesting. Mites? I see "one" black dot under the eye on the python that appears to be a mite. Big deal. Mites happen. Nobody is perfect. Squirt, Squirt, clean, clean. Problem solved. However, you're claiming "infestation!" Not hardly. I personally think I'd notice such a problem upon recieving the animal. I personally inspect every snake I purchase immediately when it arrives. For some reason, David waited to notice this "one mite" 48 hours after the snake was recieved. After it had been placed in his cages. After he sent me an email stating "the snake looks pretty good!" I find the whole story really hard to believe. Therefore no sympathy from me! I'm sorry but that's life. The real problem is that David has nothing better to do than sit around and criticize buyers and sellers on this forum. It's all a big b-rated reptile soap opera. David, my suggestion is for you to take your thumb out of your mouth, get mommy to change your diaper, and just get over yourself. If you can't deal with treating a snake for "a mite" then maybe you should get out of the hobby. All the people on Reptibid, Kingsnake and East Coast Shows who have purchased reptiles from me over the years seem to be very happy. My feedback and large customer base is a testament to that. Another thing mentioned in his posts regarding my company is that I am abusive and a jerk. Absolutely, when provoked. You have no idea! But, you're about to find out. David, here's a little tip for you. When you email someone criticizing their business, that tends to be the minimal end result! Anyway, lets wind this up.

It seems that Mr. David Beard, since he resides in Kentucky, is required to purchase an import permit for each and every snake he brings into the state. This permit must accompany the animal into the state. David seemed to forget to mention this fact when he purchased the Amethystine Python from me. When I spoke with Jim Lane at the Kentucky Dept. of Fish & Wildlife found it very interesting that David didn't pay for the permit. Sounds like somebody else is about to get a $165 citation like the ones handed out at the Kentucky Reptile Expo.

David,
I'll leave the following point for you to ponder:
I don't give a damn about you, your negative posts, your snakes, your pet mite, your cry baby personality, your friends posting on the Board Of Idiots or the reeming you are about to recieve from KDFWS. In the end, your lame posts about my company will fade away, be forgotten and buried in the endless volumes of useless crap floating around on the internet. In the meantime, my business will continue to thrive and all your efforts will prove to be useless!

Next time, you better check who you’re messin with punk.

I'm not your Huckleberry!

No further responses will be posted.

Mark Edward Carmany
Tarheel Reptile Inc.
 
WoW

I gotta say that is the most professional post I have ever seen in my life. Man I am ready to send you all my money.

Tim
 
Very professional post.

"Board of Idiots" huh. I hope your current customer base is large enough to continue to sustain you for the indefinate future. Calling a membership base this large a bunch of idiots probably will not win you too many new customers.

Atleast we got to see where your true motivation and concern lies. And it certainly is not with the animals or your customers. How is being a slave to the all mighty dollar anyways?
 
Where to start......

Mark.....you're sinking your own ship here. All I did was give you the tools and you're doing all the dirty work lol. Its too bad you can't be fined for sending sub-par animals to people. The only mite in the picture that is visible because I killed the majority of them w/ the Black Knight upon arrival.....I just cleaned his cage out again and there was still multiple dead mites in his water dish and on the floor of his cage. I think it definitely constitutes an "infestation." Which brings up a good point.....where are your pics that show there were no mites prior to sending the snake out? The mites were all over the bag you sent the snake in so they did not come from my collection. I have physical proof of the quality you bring to the table.....all you do is make excuses and dodge the truth. Keep on thinking that my posts here will do no harm to your business....I hope one day you'll realize that the way you conduct yourself is NOT acceptable.
 
very good point david...he said he took pictures of the snake the day he shipped it...so y not post them but is there proof that the picture was taken the day of delivery?


Kerri Neighbors
 
Well Kerri....judging from the quality of the pics he sent me of the snake, I doubt his camera could capture something as small as a mite so I have no doubt he is lying and has no such pictures.
 
Well, I said I wouldn't post anymore responses but I just changed my mind. As for the mite issue, you can refer to my "point to ponder" in my last post for my opinion on that subject. My views on that will never change. I see you have no answer for the permit issue. Well, since you decided to continue with your running of the mouth. I guess I'll have to place another phone call to KDFWS in the morning. Here's a few more names that might ring a bell when it comes to illegally imported animals.

Stephen Emerick
John Manser
Tim Spuckler
Lance Udasco

Including the snake I sent you, that's 5 citations. 5 X $165 = $825.00 fine.

And I have many many more names.

Your mouth is getting you in deeper and deeper. You can keep it up and end up in the $1000's.

On second thought, I think I'll give the KDFWS the entire list tomorrow. Ouch!


Mark Carmany
 
Well tarheel, time to put up or shutup.

I'd like to see those pictures you claim to have as well. And since I am just one of those "idiots" could you please make sure you have the same snake in your pictures that david does in his?
And perhaps some way of dating the picture other than programming your camera. Surely someone so smart, ack ack cough cough, as yourself took the pics on a recent newspaper or some other dated material, didn't you? I mean just a pic in a cage or on the floor doesn't really show any type of time frame, does it?

Gosh I wish I was smarter and I'm SOOOOOO glad there're geniuses like you to come here and show all us "idiots" how we should be running our breeding operations and businesses.
 
Mark, you can call anyone you wish. I find it very humorous that your main focus here is what *I* have done and not what *YOU* have done. The topic of this thread is not myself, but YOUR wrong-doings. Stop trying to pass the buck and dodge what you've done.
 
david is there anyway you can post the picture he sent you and maybe he can post his picture he took the day he delivered it so we can compare them?
 
I don't like to get into these things, but........

Mark what is the point in truning in anyone? you still sent a snake with mites!!

Now I do think if you should get a permit, you need to get it!!David you should do things the right way, not skip over a permit. That kind of stupid sh!t can hurt us all.

BUT Mark your not helping either, and your post shows what kind of person you are. As far as I'v read he didn't ask for a refund, and I think if you had been a little understanding we would not be here now.


Anyway thats my $.02
Bruce Ungerer
 
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