Just my two cents....
I just want to give my two cents, as I see this thread getting 6 pages longer a day anyway!
In my opinion, the best post I read in these 44 pages was Tom's. He is right, and I couldn't word it better myself. Its so unfortunate to see such a reputable business get a bashing like this, especially because of Chris geting sick. I don't know about anybody else, but spending 20 hours a day in bed is the best excuse I have ever heard for falling behind. I am not saying that it excuses it, but it definetly helps explain it.
As Chris said, the boys are doing their best to get everything caught up. If Fed-ex does only limit their packages they can ship out everyday, then that may explain a big part of it. Everyone has different opinions, and I guess it is just a matter of which side you are on. As Nicolai(terribly sorry if that is incorrect spelling, it is not intentional) has stated, nobody has been directly ripped off by TSE. Jason was given new snakes, and the deal was set right. But on the other hand, as Shrap was saying, not refunding the money is in their TOS, but waiting 6 months to receive animals isn't. IMO TSE should refund any money to people who want it back, considering the long waiting list.
In my opinion, this thread has carried on way too long, with everybody repeating the same thing in many instances (including myself on some things).
If I was in Chris's shoes, I would probably not be too concerned with shipping out packages either. After all, his health should come first. Hopefully, with Chris being in everyone's prayers (i know he is in mine every night

), Chris will be able to return soon and salvage his business and his reputation, whats left of it.
-Adam.