• Responding to email notices you receive.
    **************************************************
    In short, DON'T! Email notices are to ONLY alert you of a reply to your private message or your ad on this site. Replying to the email just wastes your time as it goes NOWHERE, and probably pisses off the person you thought you replied to when they think you just ignored them. So instead of complaining to me about your messages not being replied to from this site via email, please READ that email notice that plainly states what you need to do in order to reply to who you are trying to converse with.

  • IMPORTANT! PLEASE READ!! About the Google Adsense ads being displayed

    =====================
    Posted 08/15/2025
    =====================


    Yeah, I know. They are a pain in the butt. But they pay the bills to keep my server running. Just a fact of life, I am afraid.

    Want to get rid of them? Simple. Just become a Contributor level member or above and they will be gone. -> Please click HERE."

    Is that too much for me to ask of you to keep this site running? Well, sorry about that. I too wish I could get everything for free. But alas.....

    =====================
    Addendum: 01/10/2026
    =====================


    Google Adsense ad revenue for December, 2025 was just $30 over the cost of the lease for the server running this site. So, in effect, the money providing the incentive for me to continue running this site is coming SOLELY from the paid memberships and sponsorships here. Which honestly ain't much....

Upstate Exotics (BAD GUY)

Upstate ****heads

sorry for not stating my full name it is Dallas Quarles as the above mentioned party already mentioned for me. I have never posted at this forum till someone pointed me in this direction after hearing i got ripped off. To the gentleman tha replied to me about upstate exotics and defending them, i think you actually must be upstate exotics with a different handle the way you knew what i had told them. They sent me sick snakes. every idiot knows you only know if it IBD by a blood test, i told these morons that many times by email and AIM. BUT their are symptoms and any person who says so in defending them is a complete idiot and has no right discussing herps. They sent me 4 sick snakes and denied my refund. now i have to make it even by going the "law" route and oh yeah, evening up the score myself when i go to the white plains show. i am to busy to check this board all the time, if you want to email me feel free. [email protected] i have copies of all the emails and AIM of upstate ****heads saying the video of the snakes was no good and saying they were giving me a refund and then changing thier mind etc etc etc. i have a solid reputation and no one i have ever dealt with would say otherwise, check around. later..

Dallas Quarles Reptiles
 
UpstateExotics

This experience for Gracie is unfortunate and sure makes the seller of the blackthroat look very amatuer to the point of not caring!

Scott Collien
 
Upstate Exotic's ridiculous health guarantee

This is from Upstate Exotic's ridiculous health guarantee on their website:
We guarantee all animals healthy and eating. If there is a problem with a snake you MUST report it to us with 24-hours via telephone. A vet report is needed with a diagnosis of the sickness for a full refund of animals, less shipping costs.
Click to expand...
Wow, that's a great deal! So Upstate Exotics ships sick animals, the customer has to pay shipping and vet bills to get their money back.
Thanks, but I'll pass.
Chris Raden
 
yeah that is how they tried to get me...

It is funny though, it is kind of tough to get a vet statement in 24hrs especially when you have to make an appointment which takes time to get in and also if you have a LIFE. also, i give a 48hr money back gurantee and if somehow i did unknowingly shipt a snake animals, i would give the refund instantly and take the animals back. They seem to think these are the greatest animals ever birthe so i do know what their prob is. They will get hit very soon.

Dallas Quarles
 
Upstate Exotic's ridiculous health guarantee

quote:
--------------------------------------------------------------------------------
We guarantee all animals healthy and eating. If there is a problem with a snake you MUST report it to us with 24-hours via telephone. A vet report is needed with a diagnosis of the sickness for a full refund of animals, less shipping costs.
.....................................................................................................

WOWWWWWWWWW!!!


That's a guarantee??????

Sounds more like a guarantee that your going to get a sick animal!


Scott Collien
 
I wonder what the guarantee is if you order a everglades ratsnake and receive what I believe is a Indo-Chinese ratsnake (Ptyas korros). This is the same snake that was being sold on Kingsnake as a yellow tail cribo a month ago before it suddenly became a everglades ratsnake in their ads. It's still misidentified on their for sale page.

If it doesn't sell as a everglades ratsnake, they might want to call it an albino ball python. They always seem to be in demand.;)

Chris Raden
 
This is funny...

On their site they say that if their is a DOA buyer pays shipping cost incurred. NO EXCEPTIIONS. How pleasing to know after your little redtail boas is found dead. Also, they do not GURANTEE a refund on dead or sick snakes, but say you will probably get credit in most instances. who the heck wants that? and last but not least i just that since everyone was ragging on them they added this part about paying for shipping.. diagnosis of the sickness for a full refund of animals, less shipping costs. We will pay for shipping on sick animals to be returned to us.

Dallas
 
Sal & Alison,

I see an awful trend here. You shipped a W/C Black Throat monitor which was sold as c.b. to a customer. Did not want to refund the money. You did not take the ticks off the mis-represented animal before shipping. And now this with the Baby Boas? I am so thankful that this site is here and has allowed the truth to come out. I just wish there was a way to show everyone on the internet this site so that they will not order and get ripped off or be sent mis-represented animals, or ill animals. If you guys want to stick around in the reptile community I HIGHLY SUGGEST you rethink your policies, and practices and start taking care of your customers. You guarantee policy is the worst I have seen yet. And that is even compared to so of the worst wholesalers and shippers out there. If you guys are legitimate like your trying to make yourself out to be you are responsible for Live arrival, and if by some chance the animals do not arrive alive it is YOUR responsibility to ensure that your customers get their animals at no additional cost to them. This just shows that you are in this for nothing but the money and do not even care about the animals well being in the least.
 
to webslave,

why was the original post from Dallas Quarels not deleted. I know his name was provided in the very next post, but to me that should not matter. Even if he is new, he should read and be aware of the rules before making such posts.

To Mr. Quarels.

I've got pretty thick skin (not to mention a lot of it) It generally takes pretty much to offend me, but the "piddly**** dealers" comment did it. Please do not contact me to do business. Apparently you would lump me into that Piddly**** category as well as I am probably a smaller dealer than Upstate, and I would not want you to do bussiness with someone who did not meet your personal standards of being large enough not to be in that category. Your post told me as much about you as it did about them.

This is not a defense of Upstate. Personally I have read enough to make me stay away from them. I just wanted to let Mr Quarels, as well as others, that the things they post may be taken in several ways.

Steve Schindler
 
Steve Schindler....

Why would the web slave delete my first post when people have a right to know what is going on so they do not get ripped off. Get over it.
You seem to be severely mistaken about several things. to start, I GOT RIPPED OFF!! Open your iggnorant eyes! do you even understand? i am not happy, so sorry if you took offense but you should not have. When i was talking about piddly **** dealers i was of course referring to the people that are not a real biz at all and live off ripping People off. Please stop reading into things ok. if you defend them, then consider yourself one of them, period. And yes, you are defending them when i just got ripped off and i am the one you are speaking up to, not the ones that are apparent rip off artists.
Second, i dont want to buy anything from you. I have my own line of animals and deal with well respected people that would not add there 2 cents about this subject anyway because it is so rediculous.
Third, You say my post tells as much about me as it does them? What? they i despise people that rip me off? As i already stated, it was not directed to anyone that is not a scammer. I will not reply to you if you leave another message so dont expect one. If you must insist on voicing your opinion email me or IM me. Thanks...
Dallas Quarles
 
Sorry

I am sorry you had this type of experience. I dont think Upstate exotics will be lasting very long and in my eyes thats a good thing. I really hope things work out for you thou its a shame it happen. I hope people read there disclaimer before buying from them if people dont see this site cause there 24 hour is just pathetic.
 
It's funny that Upstate Exotics has the time, inclination, and where-with-all to post emails to and from Mr. Quarles, but they are no where to be seen when requests from Gracie (and others) are made to post emails (back and forth) about Gracie's deal!

So, Upstate Exotics, do you deny the authenticity of the email wherein you stated that the animal was CB? If so, where is the proof? You have never posted ANY emails from or to Gracie of ANY kind! If not, then refund ALL of her money, including the shipping.

One last thing, please stop telling dissatisfied customers to go complain to the shipper! For crying out loud, don't we have enough trouble with shipping reptiles? Do you really need to be drawing attention to this type of situation? It hurts us all, and it is completely unneccesary, especially since the shipping woes were YOUR fault 100%!!!

:angry:
 
Darin Chappell

Darin, if you read the one and I think it's the only response from Upstateexotics at Gracies deal... or poor deal! The quote below is from that post.

Quote:
--------------------------------------------------------------------------------
And I also find it quite humorous that I am getting shipping advice to send 5-6 heat packs in a box with a black throat monitor, from a woman who has been reported on the BOI as someone who ships her reptiles and snakes via 3-day (priority) USPS.
--------------------------------------------------------------------------------

They deny that the blackthroat was a CB and state it was a import.... which doesn't seem true and Gracie seems to have email proof from them that it was supposed to be a CB animal!

But it shows a lack of any real credibility that all they can do attack Gracie, lie about the CB issue and try to change the subject by flinging mud at Gracie over something that has nothing to do with the transaction between them and Gracie!


Scott Collien
 
Darin Chappell said:
One last thing, please stop telling dissatisfied customers to go complain to the shipper! For crying out loud, don't we have enough trouble with shipping reptiles? Do you really need to be drawing attention to this type of situation? It hurts us all, and it is completely unneccesary, especially since the shipping woes were YOUR fault 100%!!!

:angry:
Click to expand...


I completely agree with this. It is very detrimental to the reptile business as far as shipping is concerned if people take up disputes with the shipping companies. I myself am having a hard time with FedEx and Airborne and UPS shipping reptiles, they are very hesitant. And you expect me to add fuel to the fire by callin them and arguing health issues do to shipping? That is rediculous.

I think Upsate should start acting more like a business and less like a gararage sale! Take care of your customers! And for gods sake please do not tell them to take up disputes with the shipping companies, pretty soon none of us will be able to ship reptiles!

Adam-
 
Scott,

I read that. However, what I am asking is if Upstate Exotics is denying the veracity of that email Gracie quoted, where they said it was a CB animal. I know they now say it is an import and that they never said it was CB. I just want to know if they are going to go the full distance and claim that Gracie forged an email from them?!?!?

If so, they need to have proof to back their claim. If not, they need to buck up and refund her the total amount she paid, including shipping.

Sorry if I wasn't more clear in my previous post.
 
look at this..

An email from upstate exotics stating that i could ship out the sick boas whenever the weather go better. They agreed to refund my money last saturday and then hit me up with an email wednesday stating they have decided not too. They made up some bull*** excuse and that was it. They tried to blame it all on me. They dont understand that no matter what they say, they can not justify telling someone they will give them a refund and then decide not too. Lucky for us, these scammers (sal and allsion) are not very bright and have made a lot of mistakes along the way. Anyway they sent me an email a few days later while i was waiting for the weather to get better to ship the snakes back and said they would not refund my money. And then the fun began. They started it, i will finish it.

Dallas

Dallas Quarles Reptiles
 
Darin Chappell

quote:

----------------------------------------------------------------------------------
I read that. However, what I am asking is if Upstate Exotics is denying the veracity of that email Gracie quoted, where they said it was a CB animal. I know they now say it is an import and that they never said it was CB. I just want to know if they are going to go the full distance and claim that Gracie forged an email from them?!?!?
----------------------------------------------------------------------------------

I agree with the question you ask, but considering upstateexotics has been unwilling to answer previous questions about the black throat, don't expect an answer from them!

Scott Collien
 
To Clarify...

I just want to clarify some things....

As far as the black throat monitor, I have contacted Diana Mason a few times to make arrangements to refund her money and come personally to pick up the monitor...I have not heard from her. Now the animal has been with her for over 2 weeks with no response.

Now, with Dallas Quarles, as I stated I have all emails and IM messages from Dallas and his childish acts. He notified us the day they arrived that the snakes were "cool," but ok. Then the next night, now I find out he was drunk as a skunk, he tells me they have IBD. He stated he spoke with Robyn from Pro Exotics, who he said "was a friend of his" and Robyn was the one that told him the diagnosis of the snakes. I wanted a vet report stating the animal was sick, as symptoms of IBD are non constriction, regurge, etc. The snakes were healthy here, eating, and tried to strike time after time. I contacted Robyn to check the validity of Dallas' statement and Robyn explained that he never spoke with Dallas regarding our snakes let alone making a diagnosis of them having IBD. So, I checked his reference and now it didn't pan out. On top of that Dallas stated to me in his emails that he got 3 sick snakes from someone else. How do I know that my snakes are healthy, especially after being around other sick snakes? He also stated that he brokers, so what, now his deal fell through and he wants to return OUR snakes? Dallas has gone back and rebuted almost everything he has stated to us regarding this, and like I said anyone who would like copies, just let me know. On top of all the harrassment we are also getting threats from Dallas...real business like I think. He never contacted us via telephone, but he plays hard ball by posting and sending emails.

As far as our shipping guarantee, we do guarantee LIVE arrival, and must be NOTIFIED within 24-hours of that DOA. Many other big names have the SAME guarantee. There is nothing wrong with that. As far as needing a vet report...in most cases we do not even request one, but with Dallas' references not checking out, him stating different things and rebutting statements, we as a business also have to cover ourselves. I told Dallas if he takes them to a vet and they have this IBD I would pay for the vet bill, the shipping back to us AND refund his money, especially since he didn't even pay for shipping in the first place, WE did.

If anyone has any other questions, please just let me know.
 
here it is, i forgot it before...

i do not have time to read UE post now but this is what i forgot to post before i hope it goes through. This just verifies they changed thier mind.

Hi

That is fine. Lets wait until the temp is ok to ship.

Thanks

Upstate Exotics
Sal & Alison Tornambene
P.O. Box 119
Cossayuna, NY 12823
518-692-3101
1-866-PETS-499
http://www.UpstateExotics.com
[email protected]
AOL Screen Name: UpstateExotics
----- Original Message -----
From: [email protected]
To: [email protected]
Sent: Monday, February 24, 2003 11:20 PM
Subject: Message about: 5' CB FEMALE BOA



Hey, i dont know what the temps are gonna be like there, would you rather have me wait till a day that is in the 40's or just ship now? i am not gonna be responsible for them though if it is below 40's. i just dont gurantee live arrival below 40's so i wanted you to know. if you wanted them shipped it is in your hands. i will tell you my 40hr heatpacks are great and i pack great. i am 99% sure it will be fine but i cant gurantee anything and cant have it fall on me. i would not be responsible for it. it is up to you, let me know what you want me to do. thanks....
Dallas



Thanks,
Dallas

----------------------------------------------
This message was sent by an unregistered or non logged in user.

Sent 10:20 PM, Feb 24th, 2003 from I.P. Address 205.188.208.42
 
Sorry I haven't posted in a while, been caught up in a few things here. Upstate still refuses to refund all my money back so I have decided to keep the monitor. I would just feel bad for it if I sent it back, they would probably just end up ripping someone else off with it and shipping it poorly again. And i've become slightly attached to him anyway. He has a wonderful temperment for an import which had me pretty worried at first but I've had him checked out and except for a pretty large parasite load and a few more hidden ticks he's fine. He's also a little thin but should beef up quickly. Upstate obviously was feeding him LIVE rodents as I have since noticed quite a few cuts and bite marks around his snout.

I'm very sorry about your situation with upstate, Dallas, trust me I know how you feel;)

Upstate STILL will not answer any emails I send them asking why they misrepresented the monitor, though, and always reply "i'm not here to play games", completely avoiding the question. I already know why; they were just trying to make a quick buck but you'd think after all this they'd try and save at least a little face.

Point is, NOBODY DO BUSINESS WITH UPSTATE EXOTICS!!!!! There are TWO prime examples of how they do business on this thread.
 
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