Upstate Exotics (BAD GUY)

[Stardust]

Just curious

Upstate,

Have you ever refunded a persons money back that did not want the animal you sent?

 

[UpstateExotics1]

Of course...if a customer is not happy we refund them. We offered it to Diana, she didn't want to return him...

As with Dallas, there is nothing wrong with the snakes.....And if there is I DID offer to refund him.

 

[W.Wedeking]

I am convinced

In reguards to Dallas:
It doesn't matter what illness they have or don't have, or whether he was drunk as a skunk or not. He expressed dissatisfaction with the animals that were sent and is entitled to a refund.

With the first issue posted here about the misrepresented blackthroat monitor, Upstate Exotics lost credibility. Note that several other post regarding misrepresentation of animals posted for sale and animals sold. I have read all the posts and find that also seeing posts on KS where animals have been misrepresented ie:

Beaver Tailed Uromastyx

Being a uromastyx lover and collector, I saw this add which is now posted on KS again, and thought maybe this is a species that hasn't been sold to the public as of yet and I have to have a pair. I sent an email to Upstate Exotics asking which species of uromastyx this was. I was sent a one word reply:

Xenagama

Now I have to conclude that either Upstate Exotics has no idea what they are doing, or they are willfully misrepresenting animals because as everyone knows xenagama is a GENUS and these animals are infact xenagama taylori common name, Dwarf Sheild tail agama.

And I did send an email back to them stating such, but have still seen it numerous times advertised as a "uro".

(and yes, I still have the emails)

It was at that point I decided I would never do business with Upstate Exotics and I have to say that after seeing all this, I made the correct decision.

 

[UpstateExotics1]

The Beaver Tail Uros are referred to that all over the internet. Although they are a species of Agama. If you do a search for Beaver Tail Uromastyx you'll see that.

 

[HerpVenue]

Re: monitor and boa

Below remarks are my opinion and they are only opinion.

In the case of UpstateExotics vs Gracie

I think Gracie proved her point. I do not see any adds where anything is marked import or WC. I do not see on the website where anything is marked import or WC. The e-mail also says CB.
Therefore the animal (in my opinion) was represented as captive bred.

The animal in question was clearly marked on all adds and web site as an import people.

Interesting. Did yo actually look at the adds or the website? Better look again. As of this writing no adds says import and nothing on the website says import. So If you are defending them with an outright lie......please do not do them any favors. It just weakens their side.



In the case of Upstate Exotics vs. Dallas

I would like to see the e-mails where he stated that three animals he got from someone else was sick. Because I do not see any other post by dallas about sick snakes from someone else. So I have come to 2 conclusions.
1. He got some sick snakes from someone else and is trying to get a refund from you because you already have a bad person post against you. And he is trying to do the old switharoo.
2. He never stated such.

 

[HerpVenue]

He is eating 2 f/t small rats 1 a week. We believe it's a HE, but it is VERY hard to sex a monitor, when he came from my breeder, that's what he was sold as. He is CB. And as far as age, maybe 2 yrs??

xtremecolubrids....
your arguement does not hold water....why?
here it is

If in an email it was marked cb im sure was supposed to be not cb.

you are basically stating that upstate exotics just made a simple mistake of putting cb instead of WC. If such was the case.....why did they even mention that the animal was from "my breeder"?
Thereby implying (at least in my eyes) in at least two different places that the animals was CB

 

[xtremecolubrids]

I have a problem with it........ It didn't say cb either smart---. When an animal is not marcked cb it is assumed to be wc. Do some more research.

 

[xtremecolubrids]

I forgot to put my name again.
Chris Duncan
Xtreme Colubrids

 

[Rob @ RK Reptiles]

Sal & Alison,

The animals in your ad are Xenagama Taylori a.k.a. Dwarf Shield Tail Agama. The ones that are sometimes called Beaver Tail False Uromastyx are Xenagama Batillifera. They are not the ones you have advertised. And if they were they are called the Beaver Tail False Uromastyx. They are not a Uromastyx at all. I would suggest that if you are going to advertise an animal that you do some research on that particular animal and not just go by what it is listed on the wholesaler's price list. Most of the wholesalers have no clue to what an animal is on their list. Most of them will place it on a list as one species when they have no clue what it really is. It is the responsibilty of the end seller to advertise it correctly. You are not the only seller that has advertised this species incorrectly. There are a few that do exaclty what I talked about. They go by what the animal is listed as on their wholesalers list.

 

[Rob @ RK Reptiles]

Mr. Duncan,

It is nice to see that you can hold an adult conversation without resorting to name calling. {sarcasm}
If an animal is not listed as c.b. or W/C it does not automatically infer that the animal is W/C. Hell look at the Leopard Geckos advertised on KS. Are you saying everyone of them is a W/C animal? They stated the animal was c.b. and from Their Breeder. That is 100% misrepresentation. The animal showed up with Ticks. C.B. animals do not have ticks. Therefore they lied about the true origin of the animal to Diane and then tried to cover their rear by denying what was in print about that. I am glad you have had a good experience with them and I wish you the best in purchasing from them in the future. I could understand if they had come back and said. ooops I am sorry that was a misprint in the e-mail. that animal is a w.c and I was confused. But they could not even do that. They came and stated that they NEVER said the animal was c.b. and tried to make Diane out as the bad guy.

 

[UpstateExotics1]

I do agree Rob, which I have found in the past with both my breeders AND wholesalers.

But I did do a search on this "beaver tail uromastyx" and here is what i found....

Beaver Tailed Uromastyx
Xenogama taylori
located at http://www.eastbayvivarium.com/pricelist/lizardslist.html

I know it is in the agama family but it was posted as common name "Beaver Tailed Uromastyx"

I apologize if that confused anyone, but I will put on the ad and our website the scientific name also if it would help clarify the species better.

 

[Rob @ RK Reptiles]

Do a search for Xenagama Taylori and you will see the exact animals you have advertised. I have them as well and I breed them. The Xenagama Batillifera have the same body structure but their tails are round and not spiny as the Taylori are. But either way if they were the Beaver Tail's they should be listed as their true common name Beaver Tail False Uromastyx.

 

[HerpVenue]

Peolpe..... My god listen to all this childish stuff on here. Name calling and such. Supposed to be an informative site not royal rumble. The animal in question was clearly marked on all adds and web site as an import people.

I have a problem with it........ It didn't say cb either smart---. When an animal is not marcked cb it is assumed to be wc. Do some more research.

Wow your arguements are really good
quote 1. You say we are childish with name calling and such.
quote 2. you start calling names

quote 1. You say it ws clearly marked on all adds and the website as import.
quote 2. You say it is assumed as an import when not marked as cb.

Like I said.....do not do UpstateExotics a favor by defending them with big loop holes in your post. You are not helping them out.

Okay.....
1. The animal is not marked as WC and it is not marked as import.
2. The e-mail says CB
3. The e-mail says he got it from his BREEDER

so if you add up 1-3 you get WC? Maybe you are right. Maybe I should do more research. Because 1-3 tells me is is CB.

 

[Rob @ RK Reptiles]

I posted the wrong description. The X. Batillifera have a tail that more resembles a Beaver. Here are some links to pics of them.

http://itgmv1.fzk.de/www/itg/uetz/herp/photos/Xenagama_batilifera1.jpg
http://itgmv1.fzk.de/www/itg/uetz/herp/photos/Xenagama_batilifera2.jpg

And here are links to X.Taylori pics.

http://itgmv1.fzk.de/www/itg/uetz/herp/photos/Xenagama_taylori1.jpg
http://itgmv1.fzk.de/www/itg/uetz/herp/photos/Xenagama_taylori3.jpg


I hope this helps a little bit.

 

[HerpVenue]

From: "Dallas Quarles" [email protected]
To: [email protected]
Bcc:
Subject: Re: Message about: 5' CB FEMALE BOA
Date: Wed, 26 Feb 2003 18:09:51 -0500
Mime-Version: 1.0
Content-Type: text/plain; format=flowed
Message-ID: <[email protected]>
X-OriginalArrivalTime: 26 Feb 2003 23:09:51.0877 (UTC) FILETIME=[2ABBDB50:01C2DDEC]


I am sorry, i referred to Robyn by accident. I was talking to another dealer
and that i talked to about this situation. I DID talk to robyn about some
buys that i wanted to make etc. i was having problems with another guy also
that sent me 3 snakes with sickness. i got confused who was who and we have
emailed eachother recently.
Furthermore, i have NOT lied to you. i have talked to various people about
both of these instances. i printed out the AIM message when we talked so
dont try to cop out of this. i have it from the AIM copy and my emails. you
cant change your mind, it does not work like that. You made a deal a so
stick to it. the snakes are not healthy. regardless one when gurantees
health OR satisfaction that is what i want. if you want to play games then i
will post how you have IBD on kingsnake and then people can know the truth.
no one wants to buy snakes like that. you are not gonna rip me off for $400.
it is on print that you told me to send the snakes back. also, i will
complain to kingsnake because this is pathetic. no more games, do the right
thing or i am not gonna play around anymore. i am shipping them out tomorrow
cold or not to get this over with. you will have them friday and then you
will paypal me the cash understand? oh by the way, i have your snakes
jerking all around and all that on tape. if you do not think that is proof
then you are a lunatic plain and simple. nuff said, they are going to your
tomorrow.

Dallas

want me to fax you a report of the emails and AIM you sent me?
>
>I just spoke with Robyn over at Pro Exotics. He explained to me that you
>and him had never spoken about my snakes and especially not about them
>having this "mysterious" IBD all of a sudden. If you would like me to take
>the snakes back, I need a vet report faxed to me tomorrow. I have spoken
>to a few people regarding this and it is the only way I can refund you your
>money, especially now, since I was lied to.
>
>If you have any further questions, please feel free to contact me.
>
>Sincerely
>
>Upstate Exotics
>Sal & Alison Tornambene
>P.O. Box 119
>Cossayuna, NY 12823
>518-692-3101
>1-866-PETS-499
>http://www.UpstateExotics.com
>[email protected]
>AOL Screen Name: UpstateExotics

He gets his people confused. Maybe just maybe he also has his snakes confused. Because I do not see anywehre on this board where Dallas complains about anyone else. He has not put up any other "bad guy" posts. it is just making me go hhhmmmm.

Anyway I am convinced in the Gracie vs Upstateexotics.
But I am not convinced in Dallas vs Upstateexotics.

 

[xtremecolubrids]

Rob I'm sure you are not an expert typer either. It was a typo in the email. Just like I thought I had put my name on the posts.I was side tracked and forgot to. So I can see how it was thought that nothing about cb was ever said and that import was implied.
All because of 1 little typo your ripping these people apart. They tried to make good on it and the women wants it still. They offered to take time off and come down and personally pick up the animal. If thats not trying to right the situation then I don't know what is. I have never had any problems with any customers so far. So I really don't care anymore what you put about me. If I make a %%$# up then I right the situation and its done. I have people coming back all the time. I have a good relation ship with all the locals too. Here is a two handed single fingered sulute to anyone trying to bash my ethics and business understanding. You get the idea I'm straight up with everyone no offense.
Chris Duncan
Xtreme Colubrids

 

[Rob @ RK Reptiles]

Chris,

Ok maybe the c.b. was a typo but what about the origin?

He is eating 2 f/t small rats 1 a week. We believe it's a HE, but it is VERY hard to sex a monitor, when he came from my breeder , that's what he was sold as. He is CB . And as far as age, maybe 2 yrs??

I doubt they were both typos. It has nothing to do with being an expert typist. It has to do with typing what you are trying to say. They were trying to say the animal came from their breeder and the animal was c.b. I am the first to admit that I am terrible at typing and proof reading my e-mails and post. But I sure know the difference in typing "My wholesaler" and My Breeder"

 

[sschind]

Wow, one thread and three new people I would not trust as far as I could throw them. The BOI does work.

Chris, that one little typo you are refering to is a pretty big deal to most people. maybe you wouldn't mind getting a WC parasite infested animal when what you paid for was advertised as a cb healthy animal but most people would. If i advertised a male, sent you female and said "oh, it was just a little typo" would that be OK with you.

Steve Schindler

 

[HerpVenue]

You get the idea I'm straight up with everyone no offense.

1. you are straight up with everyone.
that is why you stated for a fact that it was marked on ALL adds and the website as an import. When clearly it was not.

2. You are straight up with everyone when you say he just had a little itty bitty typo.

He is eating 2 f/t small rats 1 a week. We believe it's a HE, but it is VERY hard to sex a monitor, when he came from my breeder , that's what he was sold as. He is CB . And as far as age, maybe 2 yrs??

Wow that is one long typo

Here is a two handed single fingered sulute to anyone trying to bash my ethics and business understanding.

He has been foul mouthed since his first post. He stated some "facts" which were outright lies. He stated more "facts" which he has no clue or proof of. He is giving people the "bird". Then he says he has ethics and a business understanding.

okay if you say so.

 

[xtremecolubrids]

All it means to me is a little xtra work on my behalf if I would order cb and got wc. If it was a good looking animal that i wanted and saw pics it was worth a lil more effort to me. As for the analogy of what if I wanted a male and I got sent a female. That is just a little bit different situation smarty no where near the same. I wouldn't be that pissy always looking for xtra females.......I would take care of it between me and you not on here bashin the &%*k out of people. I'm willing to work with anyone. Even if you are dead wrong and I know it. If If I find out I'm wrong on something I apologize and right the situation. Just like upstate tries to right the situation but nothing is good enough for you people on here. All you care about is ripping people apart. Rob your another business and that is competion for you so I can see why you would be bashing a lil more.
You got a problem with my opinions...
Email me at: [email protected]
Chris Duncan Xtreme Colubrids