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Bad Guy Jim Scharphorn - Bad Guy

cemerton, that word integrity you like to throw around, here is the definition: adherence to moral and ethical principles; soundness of moral character; honesty.

Jim's business conduct was neither ethical nor honest and by definition character, integrity, ethics, morality, and honesty are directly linked and can reasonably be seriously questioned by Jim's treatment of an unsatisfied customer and blatant lies about the condition of his product when I received it. I have a valid arguement to question Jim's integrity, although I am pretty sure it was you, not I, who started this arguement about Jim's integrity.

I am happy to report, however, that my integrity is completely intact no matter what your opinion about me happens to be.

Josh Carlson
 
You think I care about an infraction? The bully inside of some people can hide so well.

If you wish to remain here, I suggest that you DO care about the infractions you get. They are an indication that if you continue with the actions that initiated the infraction (in your case quoting profanity without editing it out of your quote), then subsequent infractions can lead to your being banned from this site.

If you consider that as "bullying" then so be it. But the fact I mention above still remains true.
 
(Josh by chance do you have a receipt from that purchase that you could scan and share to clear that up? I realize it's been a while and I usually lose my receipts or throw them out after a while.)

Ya know Em, I might have a picture of that receipt somewhere, (I took a pic to show Jim that I purchased the bit AFTER I emailed him about the holes) although I highly doubt it after this much time. I will look, and I hope I do to clear this up! I will post it ASAP if I can find it!

Josh
 
Lucille thanks for the feedback. Em, if you don't mind, would you call me? I got a little lost in that first thread and maybe a phone call would clear things up before I continue reading. Thanks by the way. If I am being honest about everything I have said here, and I have been, then this information might cause me to step back. I have admited that I have limited experience with Jim and that I was not aware of prior dishonest behavior, but I would love to be more informed before I say another word on this thread. Thanks! 678-907-2060
 
Bravo Clay! I think I was correct when I said you seem to be an intelligent person. I am really glad you actually are dedicated to finding the truth about Jim and not continuing to be blinded by a sense of loyalty to the seller you have not personally had a bad experience with.

I also hope in the future you will investigate the truth and the rules of these posts before commenting to avoid this kind of situation in the future.

Thanks for keeping an open mind and for seeking out the truth,
Josh Carlson
 
A lot of what's going on in the first thread can be explained in the second thread. Which is a mess, but the page I linked to has some very interesting emails from Jim. My understanding is that Jim had a bad deal with someone, they got into it (in the second thread) and Jim got multiple infractions. He then emailed the owner of the site protesting to those infractions... and that is what the first thread is about. I hope that helps some and as I said, that's just my understanding of events.
 
David that was silly.

And Joshua since you really want to ride this out I will entrain you. First let me say that I happen to believe that if you and I worked together on projects that I would probably like working with you. You seem like a good guy. I have worked with Jim prior to this exchange and I think that he is a good guy as well. But Jim isn’t nearly as savvy a communicator as we are. I have taken issue with Jim being called “bad”. I believe there is a strong case for my opinion.

Keep in mind that you still have been trying to mix two issues as if they are the same. Jim's integrity and products are not Jim's attitude. Character and attitude are not the same and you seem fine with mixing these, although I am not sure that you do it on purpose. I think you are just building a poor argument that resonates well with your audience. Which some would argue is a pretty good argument for what use is an argument if it doesn’t convince people? But not all audiences would be so kind to you. If you want to hold Jim accountable, you also are not exempt from accountability. You started a thread stating a case for others to evaluate. If you want a proper evaluation then each component of your initial email exchange with Jim should be reviewed.

Just as integrity is not the same as friendliness, so customer service and friendliness are not the same though great customer service usually is characterized by friendliness. As has already been stated, Jim is not going out of his way to provide "friendly" service. He is selling products and trying to be fair to himself and his buyer during the exchange. He admits that he has an attitude problem at times and he wants to keep that freedom even at the expense of losing some clients. When you begin attacking his character or products though, you could cost him ALL clients and that is why it is important to keep these issues separated.

Let me explain my last point further. I will probably remain a loyal customer to Jim in the future because I do not require him to be friendly all the time. I would never stay his customer though if his products were as bad as a comprehensive evaluation of your email exchange implies or especially if he lacked character. So far I have noticed that he has at least above-average character so I don’t see any reason why my customer loyalty would change in the future. Having said that, Em is right to note that it would be scary if one of my expensive orders got accidently screwed up and Jim refused to correct it. That is where character comes in. I think he would fix it if the fault was his. I must admit though that it might take a few emails to get the issue resolved. He would probably appear defensive about my “accusation” against his product because he does take pride in the system he uses to make cages. That is the thing. If someone doesn’t mind working with a cage builder who is difficult, BUT HAS CHARACTER, then there is not a lot of fear about a large order getting messed up. In that case, I would depend on Jim’s overall character to make sure I was taken care of in the end. And yes. I do believe he is not lying when he says that he has lost sleep over this. I don’t think it is because he lost business. I think it is because he couldn’t find a way to make you happy “in the end” without violating his pride. I agree that this is probably not the first time that this has happened to someone and I am sure he lost sleep then as well. He probably does move a lot of cages and the “problem customer” has to come up about once a year as he ineloquently mentioned earlier.

I also agree that some people don’t want to ever have a difficult cage vendor so they might want to pay more for a different cage. I don’t mind because of the reasons I already stated.

To say, "Jim is a jerk" is probably fine if want to break that statement down and conduct a poll. That issue aside, to say that Jim's products are inferior or that Jim is not an honest man, wow. That has nothing to do with how friendly or unfriendly to you he was. Let’s look at the meat of what you were doing sending money to Jim and what he was doing accepting that money in exchange for an advertised product.

And David, rhetoric is just that. Breaking it down and holding people accountable takes more than just fancier rhetoric than the next guy. But man you are so funny! I wish I had a sense of humor like yours. People like it!

Here is Jim's basic position quoted from your first thread and I think it was also summarized in this thread more than once.

smiley-faces-hitting_head.gif


Clay... is your head up your :censored: for the warmth? I mean seriously.

Character is a combination of alot of different traits. Character is what you ARE. Your integerity, attitude, honesty... they all make up your character.

I think it is safe to say that his emails have been reviewed in detail. They have been picked over by multiple people. Why dont you go read the other threads on Jim... then you can come back here and take your foot out of your mouth or add some salt and keep chewing.

From this post... I have been able to come to one conclusion. You are the type of people that will try to keep the bad guy's in business. Why..... because you can get a product that is not perfect for cheap. Doesn't matter if the seller has an attitude problem or not. Your getting a cheap product so your willing to overlook everything else.

The buyer had to go to the hardware store and get parts that he needed to put together a few thousand dollars worth of caging. How is this OK with you? Let me guess.... he got the cages cheap... so he should be able to go buy some screws to replace the one's he's already paid for.

It doesn't matter if your spending several thousand on caging or a few bucks on a hide. You should get what you paid for.. .in the condition that it was described.... and without the attitude problem. That is what being professional is all about.
 
Spelling and grammar issues aside, Jim's position is that he believes that:

#1) You damaged your own parts.

#2) You wanted him to correct the damages at his expense.

#3) You made false claims against him during the exchange.

He also states in the midst of your email exchange that:

#4) Your just too damn picky.

Once he finally was done with you, he did let you know where to get the parts that he was refusing to send.

If your spending thousands of dollars with someone.... you damn well have a right to be picky and get a professional product. The OP did not get that. Not only did he get panels that were messed up, but he also got shorted hardware to finish the construction of those cages.

Is wanting to get what you paid for being too damn picky? What about the fact that he paid for hardware and Jim REFUSED to send it because he was being too damn picky. I'd say that goes to Jim's character as well... or lack of it.

I think I now see the light. You're the same as Jim. You have the same character and thus the reason your willing to defend the undefendable. That is why you dont see a problem with what Jim did. I guess it is true.... Birds of a feather will always flock together.
 
Lucille thanks for the feedback. Em, if you don't mind, would you call me? I got a little lost in that first thread and maybe a phone call would clear things up before I continue reading. Thanks by the way. If I am being honest about everything I have said here, and I have been, then this information might cause me to step back. I have admited that I have limited experience with Jim and that I was not aware of prior dishonest behavior, but I would love to be more informed before I say another word on this thread. Thanks! 678-907-2060

I tried to get you to read up a while ago... but I guess you didn't want to take my advice because I didn't spoon feed you the links. :rofl:
 
Okay. So I reviewed the posts. The second link is about the issue of personality. The first bothered me enough to call Jim when Em didn't call me. Without talking to others who were involved in that transaction, I can't form a solid opinion about what really happened. That transaction was from almost ten years ago and it sounded really messy. The conclusion of the thread doesn't make Jim look good. In that transaction, he did not remain truthful. That being said, while I am not sure that this situation is the same (Jim as a seller of a cage to a complete stranger VS Jim as the buyer of a snake from an acquaintance), it still is enough for me to withhold further comments. Until I have more personal experience working with Jim or see others who have evidence to refute or confirm his integrity as a seller, WE ARE DONE! Part of me wants to maintain my interpretation of the email exchange that occurred here, but without more information about the "shady" transaction, or a variety of sources to speak otherwise on Jim's behalf, or the introduction of shady info about Joshua, what more is there for me to say other than that Jim's past behavior in a transaction nearly ten years ago is reason enough for Jim to slide over and provide panels if he thinks it’s going to hit this forum and if he truly cares about this forum.

Hey Kevin, that is a well-formed opinion about vendors. Tell me of someone who provides cages that look identical or better than Jims at around the same price. If the price is much higher, you are right, for me it isn’t worth it. Attacking MY character as a means of defending your argument is what politicians do. It is not honest or logical in the least. But it sure does sound good doesn’t it?

But I admit that you are right. 1k transaction and the screws ought to be overnighted if they aren’t there. There was a complicating factor in this situation, but, I can admit that if those screws and caps were not in there and there had been no accusations made about drilled holes, I don’t think Jim would have overnighted the screws. Hell even with the disagreement about the drilled holes those caps and screws should have been overnighted. Personally, I happen to think that no matter how much the profit margin is, if parts are not all there it should be handled an emergency. The goal would be to avoid sending out orders that lack parts. Puts pressure on the seller to pack it all.

:detonate:
 
Well I made it back, but I did not read a single post.
I got a phone call from a freind and he said the old post with the snake was brought up and he asked me what happened.
So I wish I could explain to all of you what happened with that deal but I do not think I can explain it.
I never tried to rip the guy off, I only said what I said to him just to piss him off because I was pissed, not once did I try to rip him off but I would not expect a bunch of momas babies that are still living in her basement to understand.

And to Rich the owner of this site.
Your a piece of work to allow this type of crap to go on like it is.
It shows how much class you have.
 
Okay. So I reviewed the posts. The second link is about the issue of personality. The first bothered me enough to call Jim when Em didn't call me. Without talking to others who were involved in that transaction, I can't form a solid opinion about what really happened. That transaction was from almost ten years ago and it sounded really messy. The conclusion of the thread doesn't make Jim look good. In that transaction, he did not remain truthful. That being said, while I am not sure that this situation is the same (Jim as a seller of a cage to a complete stranger VS Jim as the buyer of a snake from an acquaintance), it still is enough for me to withhold further comments. Until I have more personal experience working with Jim or see others who have evidence to refute or confirm his integrity as a seller, WE ARE DONE! Part of me wants to maintain my interpretation of the email exchange that occurred here, but without more information about the "shady" transaction, or a variety of sources to speak otherwise on Jim's behalf, or the introduction of shady info about Joshua, what more is there for me to say other than that Jim's past behavior in a transaction nearly ten years ago is reason enough for Jim to slide over and provide panels if he thinks it’s going to hit this forum and if he truly cares about this forum.

Hey Kevin, that is a well-formed opinion about vendors. Tell me of someone who provides cages that look identical or better than Jims at around the same price. If the price is much higher, you are right, for me it isn’t worth it. Attacking MY character as a means of defending your argument is what politicians do. It is not honest or logical in the least. But it sure does sound good doesn’t it?

But I admit that you are right. 1k transaction and the screws ought to be overnighted if they aren’t there. There was a complicating factor in this situation, but, I can admit that if those screws and caps were not in there and there had been no accusations made about drilled holes, I don’t think Jim would have overnighted the screws. Hell even with the disagreement about the drilled holes those caps and screws should have been overnighted. Personally, I happen to think that no matter how much the profit margin is, if parts are not all there it should be handled an emergency. The goal would be to avoid sending out orders that lack parts. Puts pressure on the seller to pack it all.

:detonate:

Pot... Kettle... Black.

Ummmmm aren't you the one attacking the OP character. Saying he must be lying about the screw holes? Im not attacking anything... I just call it like I see it.

Even with reading the other threads... you're still willing to back Jim... so I stand by my conclusions. As to the cages.... you get what you pay for. The cages I bought are superior to his in every way.... but they are also probably a bit more expensive than what he builds. Once again... you get what you pay for.
 
Well I made it back, but I did not read a single post.
I got a phone call from a freind and he said the old post with the snake was brought up and he asked me what happened.
So I wish I could explain to all of you what happened with that deal but I do not think I can explain it.
I never tried to rip the guy off, I only said what I said to him just to piss him off because I was pissed, not once did I try to rip him off but I would not expect a bunch of momas babies that are still living in her basement to understand.

And to Rich the owner of this site.
Your a piece of work to allow this type of crap to go on like it is.
It shows how much class you have.

:wavey:
 
Okay. So I reviewed the posts. The second link is about the issue of personality. The first bothered me enough to call Jim when Em didn't call me.

I'm sorry Clay, I didn't feel comfortable calling you and discussing this issue over the phone. You might be an upstanding individual, but I don't want to risk having anything I say twisted without there being some sort of proof as to what was said in the first place. It may be easy to misinterpret text, but at least there's text to interpret in the first place. :shrug01: I'm sorry if that offends you, but that is how I feel. I also was not directly involved in those events; I was merely a bystander and I think calling Jim was your best bet.

I am glad that you've decided to step back though and that you admit there is some shroud of doubt surrounding Jim.

As for buying cheaply... It's one thing to buy off-brand peanut butter, really I don't think there's a difference except for the label. However, there are some things in life where settling for "cheap" might not be the wisest choice. I'd much rather spend more money on a quality rack that will stand the test of time, work properly, look nice, and safely hold my animals (because having an expensive snake escape before its even been in your possession for a week really sucks!) than even risk getting a piece of junk that's missing parts needed for set up, is damaged upon arrival, and has parts that need to be replaced after a week of use. If you don't mind that risk, that's your choice, I only hope your luck holds out for you.

And it is a REAL shame that even still Jim refuses to man up and take care of business. If he cared about pride and his reputation he could still make this situation right. But he's decided to come in and run his mouth... :shootfoot
 
Well I made it back, but I did not read a single post.
I got a phone call from a freind and he said the old post with the snake was brought up and he asked me what happened.
So I wish I could explain to all of you what happened with that deal but I do not think I can explain it.
I never tried to rip the guy off, I only said what I said to him just to piss him off because I was pissed, not once did I try to rip him off but I would not expect a bunch of momas babies that are still living in her basement to understand.
And to Rich the owner of this site.
Your a piece of work to allow this type of crap to go on like it is. It shows how much class you have.

:thumbsup: Way to show up and shoot yourself in the foot some more Jim. Thank you for once again proving my point. :shootfoot
 
So I wish I could explain to all of you what happened with that deal but I do not think I can explain it.
.

Why not try the truth?



but I would not expect a bunch of momas babies that are still living in her basement to understand.

And to Rich the owner of this site.
Your a piece of work to allow this type of crap to go on like it is.
It shows how much class you have.

You come roaring in, insult the readers, insult the owner of the site. That's not class. I can see why people would steer clear of doing business with you, even apart from any cage construction issues.
 
And to Rich the owner of this site.
Your a piece of work to allow this type of crap to go on like it is.
It shows how much class you have.

Meaning what exactly, Jim? That I don't try to keep you from shooting yourself in both fee? Or I should not allow people to post here when you DO shoot yourself in your own feet with them? Seriously, which is it?

Seems to me that you are admitting that you ask for exactly what you are getting here, and apparently proud of your personality quirks. So you are merely reaping exactly what you sow. What else were you expecting? If you get combative with your customers, expect combat. Is that so tough to understand for you?

So either suck it up and listen to what people are apparently telling you about yourself and your customer relations and change your demeanor towards your customers, or sit back and watch exactly what you are now seeing being posted here about you.

Sorry, fellah, but it's just not my job to try to protect you from yourself.

Oh and about the "class" quip. Er, if you consider yourself "classy" and by comparison I am lacking in that sort of "class", well I'll take that as a compliment, sir. :IThankYou
 
jim's way of cutting corners explains why his version of class is lacking the "cl" and is what his latest spokesman has been made into for blindly supporting him. Had he utilized the BOI prior to his purchase (as I am guessing this to be true since that question was ignored earlier) he would not have come and :shootfoot now. jim obviously hasn't changed or matured over the years and is not likely to do so in the future.
 
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