I can't see Jason's photos, but were his pictures handling them like that?
The snakes would look quite nice perched or sitting on a snake hook (like the younger ones they are selling
http://market.kingsnake.com/detail.php?cat=33&de=732846 ). You do not "have" to handle a snake like that. That alone actually bugs me a bit. I looked at the pics a few times thinking that too though, but it really doesn't matter. The snakes showed up to the OP's door misrepresented and looking terrible and he did not want them. Who would tell a customer who immediately started treating them for the illnesses at their own expense that they aren't going to do anything about it. That is what really shocks me.
And regardless of me knowing Jason Olech first, it is still killing me to see this and have to put my name forward because I really like their blue baroni and I wish I would have read that this all worked out before I said anything. But it didn't look like that was where it was going, so I stepped up for someone I knew that I felt deserved it, and I will certainly be following this thread to the end.