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BRANDON AT REPTIRUS- REALLY BAD GUY.

This thread has been bothering me, haven't been able to sleep the greatest so I decided to check it quick. I would like to point out to yo Brittany that 2007 was my first breeding season. I am by no means a seasoned vet like Kelli and Marcia. Marcia even did note that the swelling was most likely brought on even more by shipping. That it might not have been very noticeable at all before I shipped, which is obviously the case. Kelli even pointed out that the swelling was barely noticeable in the original picture. I don't understand why you keep posting on here how it is so ridiculous how I didn't see this, but in the email you sent me you state how it is very understandable how I could have missed this? Seems a little 2 faced to me. And you said about sending the geckos back, we only discussed a refund on the female. The male is beautiful and in great condition as even you noted yourself. JMG sells alot of mack bells at the price they have listed. So they are obviously not to far off on their pricing. If the gecko was 280, then 320 after shipping would be about correct, but anyways this isnt about what I paid, either way, 280 or 320 they are both over the 250 I quoted you for that male, who has grown since I acquired him, making him worth even more. If I raise the females price to what YOU think it is worth, then you are comming away with a very nice male dirt cheap. Its not fair to me for you to tell me what I can and cannot sell my male for. The male is the stud male of the project, he is the one that matters. You would have also gotten a mack 66% het Bell in the group also but decided you did not want her. You say how much you wanted to keep the female as a pet. I have given you a chance to. a $50 adoption fee really isnt bad. I see nice geckos that cant be breeders go for that at shows, sometimes even more depending on who it selling it. Even though it cant be bred it is a beautiful pet and she is a real sweetheart, she is worth every penny of that $50 to have as a pet
 
this has nothing to do with whether you saw the bump, if i think the gecko is docile or pretty, whether you are a seasoned vet or not, the main issue at hand is that you did not abide by your terms to make your customer happy.

From the first phone call I got from you, you denied the fact that she had a bump. You basically said my claim was not true. I don't believe a reputable breeder would have ever reacted that way.

Initally, You should have offered for me to just ship them back, or a partial refund, but you denied that anything was ever wrong.

Leading to this forum.
 
also, $50 dollars, I might as well adopt her out her myself!

Thats the MOST RIDICULOUS CLAIM on this entire forum.

I've had enough, and i'm going to take the action I feel is necessary from here.

thank you.
 
SouthBayGeckos said:
You know,

honestly I don't know.

I'll have to take that up with Brandon, and see what he decides.

What I would prefer...

Is not to have them at all, because this has been a horrible experience.


I would like to point out the fact that this did not have to be a long horrible experience. It was horrible, but how was it long? You have only had the geckos in your possession for 15 hours. Some of these BOI battles go on for weeks, sometimes months. This one could be settled in under 24 hours. It didn't even have to be horrible. I told you I would fix the problem the first time you mentioned it to me. You are the one who took things WAY OUT OF HAND. I told you right from the beginning to give the female a few days and she what is up with her first, I told you not to even bother taking her to the vets, that if the condition didn't straighten itself out in a few days that I would gladly exchange or refund her and I would take care of her here. YOU made this situation what it is now. I always said that you can tell how a breeder really conducts business by seeing how things actually go when something goes wrong. I feel that I handled this matter pretty well. I kept great contact with you, besides during bowling league tonight i feel pretty safe saying that every one of your emails today were answered within 30 minutes of you sending them. I offered to refund the female for you since the beginning, what more can you ask? Yeah obviously to have no received this gecko in the first place, but I am sorry. I somehow over looked this and am mad at myself for not catching it in the beginning but accidents do happen and I tried to fix this accident from the beginning, YOU are the one who made this a horrible transaction. Because of you pulling this stunt I am now permanently labeled a very bad guy. Yeah sure if someone reads the thread they will understand what really happened, but who actually wants to read threw over 150 posts!? Honestly if you would have not have pulled this I would have most likely been allot more lenient about working out something tailored to your needs, but after you try to throw my name threw the mud, why should I take even more of a loss on all of this and beat myself over this even more than you already have? You keep telling everyone to put their selves in your shoes, well how about you put yourself in mine?
 
SouthBayGeckos said:
this has nothing to do with whether you saw the bump, if i think the gecko is docile or pretty, whether you are a seasoned vet or not, the main issue at hand is that you did not abide by your terms to make your customer happy.

From the first phone call I got from you, you denied the fact that she had a bump. You basically said my claim was not true. I don't believe a reputable breeder would have ever reacted that way.

Initally, You should have offered for me to just ship them back, or a partial refund, but you denied that anything was ever wrong.

Leading to this forum.

Show me where I ever said she did not have a hump, or where I said that your claim was not true!? I never did! I said that I did not see the hump when she is in my care, which is a true statement!

I never 1 time denied the fact that there was a problem, I simply asked you for pictures, and contact information of the vet and a copy of the vet report. I am sure that most other breeders would have asked for the same thing.
 
SouthBayGeckos said:
also, $50 dollars, I might as well adopt her out her myself!

Thats the MOST RIDICULOUS CLAIM on this entire forum.

I've had enough, and i'm going to take the action I feel is necessary from here.

thank you.


You think an $50 adoption fee is ridiculous? We paid $70 to adopt our pet cat from the local SPCA! We are talking about an animal that can be found running around here and be taken as a pet for free. The SPCA charges a $70 adoption fee though. You want my local SPCAs number so you can call them and tell them they are ridiculous too?

I am curious as to what action you plan on taking now? If you are speaking of trying to get a refund threw paypal, as soon as the despute is opened I will direct the correct personnel to this thread. So most likely your just wasting your time. The bottom line is there is no true amount that you are entitled to receive. The way this transaction has gone, Im not even willing to consider a refund on the male. There is absolutely no reason for it. If you want a refund, you can have a refund on the female. I tried to be nice about the situation, but you want to try to get nasty so Im done trying to bargain with you. Every breeder knows that there are a few customers that they never want to have to deal with, and I am pretty sure you have just made a good bit of breeders realize that you are one of them. I wouldn't have a problem at all offering credit for the female for her full price and allowing you to keep her, but with the way this has all went, I honestly do not want your business after this.
 
my definition of a "good guy" is someone who does right no matter what, not someone who does "right" depending on the circumstances. Talking into consideration that i'm new to the gecko world, and that I was dealing in this situation in a way a seasoned breeder friend told me to, I didn't realize that posting on this forum would cause some massive atomic bomb.

all I knew is that i opened a box, and i had a deformed gecko, and from our first conversations, it seemed you were not willing to help me, nor were you concerned about the condition of the gecko, and denied that the photos looked like there was a bump, rather than asking what you can do to help.

I was not treated in a way i felt i should have been treated, defiantly not how i would treat my customers if they came to me with a problem as big as this one.

I sent you my final offer in the email, and thats where I stand.
 
Did you even look at the pictures you sent me!? You sent me 3 pictures, the first 2 were total garbage, I dont know why you even sent them! You keep speaking of a deformed gecko like it has 3 eyes or 5 legs or something like that. This deformity is so small that this gecko has been threw 3 different breeders hands and the deformity has not been noticed. I told you from the first email that I would make things right. I feel I acted very professionally and did a very good job handling the situation. I might have blew up alittle bit on here, but what do you expect me to do when anyone who comes to the fauna website is seeing in capital letters "BRANDON AT REPTIRUS- REALLY BAD GUY"
 
my last post continued. Accidentally hit a wrong button and it submitted the post before I was finished.

The fact is that regardless if you even say now that you are happy with the final outcome of all of this, you still have taken a cheap shot at me, trying to make me look bad before you even gave me a chance to correct this problem. This whole thread you have been putting words in my mouth, when half of the stuff you said, you cannot even justify in any of our conversations. You only posted "what you feel I ment" and that is not right at all.
 
"I actually just got a call from another person I shipped to in Indiana
today, who told me that their gecko (a blizzard het tremper male)
looks like
it was jarred around pretty bad. They told me that the gecko
doesnt look
like it has anything broken but that it was walking funny, just
like you
said yours is."

Yes, this person posted here about that situation I believe.


"It looks to me like someone at DHL was very
careless and
either shook or threw the packages.


Here we go...
"It is hard to see in those
pictures
exactly what is going on, the first 2 pictures dont really show
anything
because of the way she is standing up on her tail. The 3rd picture
the
right hip looks SLIGHTLY larger than the left hip, but I never
noticed that
when she was here."


She was going to be one of my breeders this
comming
season, but I desided to let the project go. I can assure you that
she was
taken care of well her. I do not think this is a bone deformity,
and I
would recommend giving her a few days to settle in before running
her to the
vets, chances are she is just shaken up, and it is a possibility
that she
could have hurt her hip causing it to swell during shipping if the
box was
jarred around.

Once again, I feel that you should wait a few days
to let
her settle down and if it is just swollen for it to go back to
normal. If
the problem still exists, I will take her back from you. I would
replace
her, but I do not have any other mack het bell females, I could
swap her
with a mack probable het bell, and give you a $50 refund along with
the other female.



about this email...

1) she never needed to "settle down"- and I don't see the problem with taking her to the vet immediately, as I was worried she had dislocated her hip or something.
2) in this email, you deny that those photos show a bump, just the last one, and you say SLIGHTLY. it look more than slightly to me.
3) remember, the vet ruled out that it was shipping, and has x-ray proof that it is a problem with her bones.

Not to mention AGAIN,

HER RED INFLAMED BACK FEET,
HER BROKEN/DISLOCATED LEFT TOE
AND HER HYPOCALCEMIA DIAGNOSED BY X-RAY.


we shall all see how things go with her over the weekend, see if the swelling goes down, etc etc.
 
LAMO! Here is the email I have just received from Brittany. She posts everything else on here, why woulnt she post this?

From Brittany:

"If you're not going to be reasonable with refunding me for the whole ordeal...


then I believe things have escalated to a different level.


I have spoked at length with Paypal, and they have told me this is a perfect case for the District Attorney. I don't want to go there, but if I have to I will.


I don't understand what you would lose if I send them back to you, if the female is in as good of condition as you say.


I'm willing to ship them back for a full refund plus return shipping, and that is my final decision, that is what should have been offered in the first place. I will swallow the vet bills that this ordeal has cost me. "



Paypal telling you to take it to a district attorney is their way of telling you that they arnt going to do anything for you. Truth of the matter is that there is no reason to refund the male. You are only eligible for the refund of the female. I have already offered to refund the female to you. How do you plan on winning a claim in court on the value of that female if there is no set value on it? You are being ridiculous about all of this. Fact of the matter is, I am the one selling the geckos, if I want to sell them for $1000 I can, if I want to sell them for $1 I can. I am telling you I value the females worth to be $100. If you want your $100 back for the female I will gladly refund it to you as soon as I receive the female in question. I expect you to ship her properly, new box, insulated with a heat pad, just like I did for you.
 
Your point is? You actually just went back on what you said yourself. You keep posting everywhere that I told you that there was no problem? but yet you just admitted that I did acknowledge that I could see a bump in the 3rd picture? Is that like the 10th time you have been caught up in your own words? I have yet to see her red inflamed back feet, or her broken/dislocated left toe. And I am curious if anyone is able to clear this up for me, Hypocalcemia, that means lack of calcium? Hypocalcemia and Metabolic Bone Disease are 2 different conditions correct? Obviously we have all seen what MBD does to reptiles, but can Hypocalcemia be reversed? Obviously by seeing that female, you cannot tell by looking at her from the outside that she has this, she looks very healthy and active. I have heard of geckos being diagnosed with MBD, but I have never even hear of hypocalcemia before.
 
Well the district attorney can decide all of this. If it gets that far.

a breeding pair in itself could mean the value of these geckos are 50/50.

nowhere in our terms of the agreement did you say that the female was worth 100, and the male worth 300. never, ever did we ever discuss anything like that.

And don't forget, these were a "breeding" pair, and since the female is not breedable... I think that completely negates the entire transaction, and I should be able to send you both of them back for a full refund.

I think the district attorney would be able to see that as well.

period.
 
SouthBayGeckos said:
"
2) in this email, you deny that those photos show a bump, just the last one, and you say SLIGHTLY. it look more than slightly to me.

I don't think I ever accused you of completely denying there was a bump, just that you didn't seem concerned.

Hypocalcemia... well, that is the medical term for low calcium, and yes it can be TREATED.

And don't forget, these were a "breeding" pair, and since the female is not breedable... I think that completely negates the entire transaction, and I should be able to send you both of them back for a full refund.
 
So now you are trying to claim that the male and female are of equal value!? Seriously give me a break. If you want to take a cheap shot at me like that, fact of the matter is the pair is still breedable. The female could possibly even lay eggs and they could hatch. Your vet even wrote on the report that she should be able to pass eggs ok. Right there your vet herself states that this pair can be bred! And if paypal told you to go to a district attorney, why did I just receive notification of a paypal dispute from you?
 
SouthBayGeckos said:
And don't forget, these were a "breeding" pair, and since the female is not breedable... I think that completely negates the entire transaction, and I should be able to send you both of them back for a full refund.


Once again I am going to point you to the vet report you sent me. exact words "as far as breeding, should be able to pass eggs OK"
 
so, if you care so much about your geckos...

i don't understand why you would even want me to try to breed this gecko!!! IT COULD KILL HER! READ MARCIA'S POSTS!!

this is the quote from the vet:

"AS FAR AS BREEDING, SHOULD BE ABLE TO PASS EGGS OK, BUT CAN'T BE SURE"

**And don't forget, these were a "breeding" pair, and since the female is not breedable... I think that completely negates the entire transaction, and I should be able to send you both of them back for a full refund. **
 
Just to clarify...

SouthBayGeckos said:
"I actually just got a call from another person I shipped to in Indiana
today, who told me that their gecko (a blizzard het tremper male)
looks like
it was jarred around pretty bad. They told me that the gecko
doesnt look
like it has anything broken but that it was walking funny, just
like you
said yours is."

Yes, this person posted here about that situation I believe.
I did not call Brandon as I did not know of him until I came across this thread. I called Stephanie.

I checked on my new one right before I got on here and he is not shaking anymore and in fact has just finished shedding by the look of things.

I am still keeping my vet appointment tomorrow as I would with any future breeder.

I am not understanding how this has been so blown out of proportion since I last checked in.

Brittney, do you still want to keep her or are you for sending her back and getting a refund as Brandon suggested? Why involve paypal at this point? And I hate to sound like a nag, but the district attorney will probably laugh at you if you call on this. A $100 dollar or so transaction just isn't worth their time or all the fees incurred and since you are in communication with Brandon, as proven here on this board, his is addressing your claims.

Why don't you both try to repair this rift without the emotions, Okay? I know you are disappointed, it happens in life and a lot of times we don't get any cooperation from those we feel treated us unfairly. In that you should feel blessed as Brandon is trying to work this out with you.

Like him I am having trouble figuring out just what you want. Try to sit down, perhaps with a hot cup of tea or something, and write down, without embellishment, just how you would like to handle this. Then perhaps Brandon and you can come to an amicable arrangement.

I think you both have been trading each other's shoes and you both feel for the other. It will work out fine if you just stay calm I'm sure.
 
on another note,

also from my vet... and from Marcia...

Breeding this Female would only exacerbate the condition of her low calcium, leading to a number of health issues and perhaps death.

on another issue,

if I did try to breed this gecko like you say I should, put yourself in my shoes.

would YOU, Brandon, show your customers a deformed gecko? and say, "this is my babies mother, buy my geckos" ... just a thought.

Just as a note, I would NEVER try to breed this gecko. I would not want to be the cause of her death.
 
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