Nancy,
Sorry to hear about yet another problem animal he sold. I am very glad you took the time to work with it and hopefully it will make a complete recovery for you.
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Quote </td></tr><tr><td id="QUOTE">At that time he told me that if I had her seen by a Vet, he wouldn't guarantee the animal because he doesn't know what the Vet knows. (In hindsight after reading 30 pages in this thread, I know why he said that. He was afraid of what we'd find out)
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Quote </td></tr><tr><td id="QUOTE"> Guarentee - Terms - Shipping - Banking Info.
Our Guarantee
Our PRIMARY goal is complete customer satisfaction. In order to insure this, all specimens sold are:
1: Captive-bred offspring produced at our facility (unless otherwise noted).
2: Flawless specimens in excellent condition (unless otherwise noted).
3: If coloration, size, and weights of specimens are very important, please let us know so that we can accurately describe (including emailed photos: multiple views), measure and weigh your specimens prior to placing your order.
4: If you are dissatisfied with your specimens for any reason, you may return your order for a full refund of the purchase price (DGS does not refund shipping costs), providing that you notify us, and make immediate arrangements for the return of the specimens within 24 hours of receipt of your shipment.
5: Any animal sold as Established, will be either:
A: LTC - (having passed through a minimum 90 day quarantined period)
B: CB - Captive Born
C: CBB - Captive Bred & Born
As such all are guaranteed to be:
A: Parasite free.
B: Properly sexed
C: An established feeding specimen.>
If for any reason a customer is dissatisfied with any of these aspects of their purchase within the first 30 days of receipt, I will issue a 100% refund of the purchase price of the animal upon it's return.
Our Established stock and our written guaranteed coverage are absolutley THE BEST AVAILABLE.
Ordering / Pricing
To place an order, please call toll free (888)347-4424 or outside the U.S. (513)232-9700 or e-mail us at
[email protected] .
A 50% deposit is required to remove from sales availability and hold a specific specimen for 90 days. Any remaining balance must be paid within the intial 90 days in order to maintain ownership. Should the balance fail to be remitted during this period, any deposits shall be forfiet and DGS shall retain ownership and enter the animal back into stock for resale. Please verify availability before sending payment.
DGS will house and feed specimens for upto 180 days at no additional charge awaiting weather conditions appropriate for shipment throughout the shipping route.
Advertised prices are F.O.B. Cincinnati, Ohio and DO NOT include freight and/or insurance.
All prices are EACH unless otherwise noted.
All prices are in U.S. dollars.
All prices are subject to change without notice.
On the purchase of multiple animals, we may be offering a non-published quantity discount - please inquire.
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Funny thing, I dont see any such clause that says you cant have them vet checked before the 100% satisfaction gaurantee 30 day time frame is up it or null and voids the agreement. Regaurdless of what the vet may or may not know, he is no vet(and that is painfully obvious) so how can he judge a vets knowledge base.
I am missing something here?