She bought two and I sent 5 TOTAL due to the fact I had some extras with nubbed tails..
This happened several months ago...
This person emailed me that they arrived, and all were in excellant condition, praised me for how nice and healthy they were and was thrilled to have the extras , then two days later said all 5 had died on the same day, and wanted her $$ back. Another friend of mine bought the entire remainder of the pastels, over 20 and not one had a problem and he can even post that fact on here. This PERSON has bought over a 100 pastels from me and wants all that I come across again this year...Now thats a satisfied customer.
I told her that 5 baby turtles do not arrive in perfect shape then turn up dead two days later and that I wasn't going to cover human error on her word alone, I guarenteed health and feeding for one week but not obvious human error and not without 1st answering questions or providing proof of which i never recieved.So i got tired of her bothering me and I did hang up on her.I can understand them not eating and sending them back, I can understand saying that there sick or seem i'll, I can understand one dying unexpectedly,but not one day 5 alive then 5 dead no inbetween, especially when they picked out there OWN turtles from over two dozen animals out of which I havn't lost a single animal, nor the buyer of the remainding 20 or so.It's odd that they failed to mention that all 5 died on the same
day, and that I gave them 3 extras, probally due to the fact that it would draw obvious concern to her method of care and would raise eyebrows to the fact they all died at once. Sounds better with pieces of the truth missing. I can go through my shipping records and find the AWB that shows that a total of 5 were shipped, I always label quanities and species for leagal purposes.
So 5 turtles die in the same day ,that were perfect the day before even by her own admission...Sorry that stinks and I am not buying it. Also I would like to see a vet. report posted here since the email I recieved only stated that they had died , not the fact that they had seen a vet and were then subsequently diagnosed, then all 5 dead the next day.
So what is it... did only 2 out of the 5 die..so do you still have the other 3?? Doesn't the fact that I sent extras count!!
Or did all 5 die like you told me in the begginning, just didn't want people on here to know that all had been struck down by a UPPER RESPITORY infection in a 24hr. period. Never seen a UPPER respitory do that is 24hrs. sure it wasn't ebola or somthing!!!
Upper respitories are usually quite slow to kill and debilitate
over a extended period. If they had URI you would know it on arrival.They would of had severly swollen eyes a runny nose etc...she wouldn't of told me that they were fine etc.. they wouldn't even been presentable in the pics I sent her. Turtles with URI stick out like a sore thumbs and is perhaps the easiest to diagnose externally.
As for TurtlePimP I do not recall him emailing me or contacting me on there behalf and if he did I'd tell him what i stated here and if he didn't like it then there was nothing I can do for him or these people.