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Ken of Exotic Pets in Las Vegas*BAD*

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Missed Point

Ok, I have stayed out of this all I can stand... MikeC, I am sorry you seem to have misconstrued Ken's attitude toward the animals as laid back (you were not there when he opened the box to this disaster) I was! And as has been stated several times, if the box had been marked properly (not to mention packed sanely for these temps) well above 90 in that truck at 8am here, the delivery driver would have called us, he would not have mistaken them for dry goods that they deliver all the time. And if you shipped red eyes in 90 degrees with no insulation/cooling (and thats the care you take of your animals?) I would not accept the leachinus from you had you made any deals, as the leachinus is for me, NO THANKS, and good to know. I also realize that tone can be misinterpreted on these forums (as you have miss intrepreted Ken as being to laid back about the animals welfare) They DIED because Bobby shipped them WRONG. If they were packaged right they would have made it thru all of this. We do it all the time! He did offer Bobby a compromise (which still escapes me), even after the jerk ran to the BOI... IN LESS THAN 5 MINUTES of seeing what could be done) I personally do not want anything from him either. Ken is not a BAD GUY and did not deserve this treatment.
Like it or not.

Kimberly Anderson
President
Southern Nevada Herpetological Society
 
That's horrible.

Doesn't even look like there were ventilation holes in the plastic containers...is this correct Ken? Those poor animals.

:(

Webslave: Is it possible to change the thread topic's title so that others can see what to expect when dealing with Bobby Pruett? Perhaps a new thread should be started with a link to this one?

Mike C: I don't have a problem with Bobby Pruett other than the way these poor animals were unnecesarily tortured and killed. I can appreciate your friendship with Bobby but he is clearly in the wrong here.

In fact I have called Bobby on the phone as recently as a few weeks ago and was met with nothing but physical threats and absurd amounts of vulgarity without being able to get a word in edgewise. As Ken notes in his post, communication is not one of Bobby Pruett's strongpoints. Apparently, improperly packaging animals is.

People like this are why it's becoming more and more difficult to ship live reptiles whether you use overnight carriers or airlines and will surely contribute to the demise of the industry.

Ken: You've shown to handle yourself in the most professional of ways throughout this whole ordeal and I would not hesitate to do business with you as a result. Good luck!
 
To Ken Foose
I think the owner and shipper has a right to see proof of the animals in question, Pics. In fact if I have a loss, the first email out has pics of the animals. Kens email said " they're dead but thanks for trying" Ken, Terms are on many dealers websites stating if your not there to receive delivery, no guarantee.

Mike, are you illiterate or just really good at reading selectively?

Ken's email letting Bobby know the animals had died asked specifically if Bobby would like pictures or the animals sent back to him as proof. Bobby was too busy posting threads all over the internet to reply apparantly, that is the only reason that the pictures/bodies were not provided sooner... Because Bobby once again failed to communicate what type of proof he would like.

As for Bobby's guarantees... for the last damn time, they DO NOT MATTER. Bobby contacted Ken about the trade, not the other way around, the only guarantees or terms and conditions of sale that apply here are Ken's, bringing up Bobby's as if they had any bearing just makes you look ignorant.
 
Ms. Therese

Yes those are priority mail boxes.

It is illegal to use them for shipping anything but priority mail. I know because I was a shipping clerk for a long time and after that I was into online auctions and did a lot of priority mail shipping.

to Ken. Thanks for your dignified response. What a shame, those poor animals. I hope to do business with you soon!!!
 
I look at this as if I were in the shoes of the party involved and sure those snake could have been dead and sure the packaging was bad, but Ken you call it shoddy packaging. well I call it both ways, shotty packaging and shotty reciever, I cannot belive that you would even say that you have things to do and are not going to wait around for packages, That is just wrong. You cannot determain when packages will show up , so if you have to sleep on a cot then that is what it takes to recieve animals coming to you. That is so sad to here you put all the blame on Bobby.

I am A shipper my self, And you were not there to recieve, so in my terms live arival is no good anymore. your loss not mine. Even if packaging was not good you were at fault for not being there to recieve. so you have no prove that live arival was not possible.
 
Ummmm

I do know that it is a posible violation of federal law to use USPS shipping boxes for any other shipping purpose than for USPS. It is actually stated in "Terms of Use" at USPS.com......I am surprised ( to be honest more than surprised actually ) That Fedex would allow this. Something isnt right here, Hopefuly it is something easy for someone to explain and it really will boil down to meaning nothing. I will say however that all this dead horse kicking is getting a little ridiculous, I was recently sent 2 corn snakes ( I will soon post a good guy report about it ) The thing is, I knew what day they were coming, I made sure to be here from 8 am untill they arrived. Plain and simple that was what needed to be done on my part. I do not think, ( please read that again, THINK ) it would have made a differance, But noone can say for certain if they were dead at 848 am. IF Ken had recieved them at 848 and they were dead than that would be that, and IF they had been shipped correctly and recieved late than the finger would be pointed at Ken for not getting them. (Unless of course other things came out to show they were sick or something) But those are all what IF's......They both share some responsibility here, not because it was Bobby's "rules" but because both sides did things wrong, some small some big. I however do not think it is a 50/50 deal. If Ken offered anything to Bobby in the 25% range in MY opinion that is the extent of his responsibilty in this matter. If I missed it I apologize, but Ken, what did you offer him if you would tell us please, and could someone please tell us the deal with the box?

P.S. I am willing to bet Ken rarely misses deliveries of this nature. Whether it was marked or not Ken knew it was coming, A mistake was made by missing it, but that was Ken's mistake nonetheless. It is easy to say if it was marked right they would have called, well what if his phone died? What if he was in the bathroom? Once again we would be getting into the "what if" war. If we stick to the facts it will go much easier. If Ken made Bobby an offer in the range of 25% and Bobby refused, than I would say that would be the extent of Ken's obligation. I would also like to say once again that I do believe that this was a mistake on Ken's part, and a rare one at that. I would deal with Ken anytime. His demeanor through this has told me he is a GOOD GUY. Thank you.
 
Just my two cents. Ken is not to blame for this other than maybe for being an upright and good guy. Even after he was blindsided by Bobby he still wanted to give him something in return. I think that speaks volumes about Ken.

Now as to the fault. I do not feal it is Ken's or any receivers responcibility to sit around 24/7 for a package to be delievered especially to a bussiness. " PEOPLE HAVE LIVES OF THEIR OWN". If Ken knew the package was comming that early in the morning im certain without a doubt he would have been there to receive it.

Now as for the packing itself. That was pathetic at best and very close to what i would concider criminal neglegant on the shippers part. Knowing full well these animals were going to LAS VEGAS in the summer. Im no rocket scientist but even I can look at a newspaper or the weather channel and know the temp there is to extreme for that type of shipping.

Ken you owe this guy nothing.
Bobby you need to rethink you bussiness practices when it comes to shipping.and alot more.

Scott Bice
 
C'mon now

The statement " I do not feal it is Ken's or any receivers responcibility to sit around 24/7 for a package to be delievered especially to a bussiness." Is borderline ridiculous. And I think it would apply even more to a business. We are talking about live animals here, to insinuate that people should not worry about being there to recieve it is neglect in its own right. I am fairly certain even Ken himself ( Along with every other shipper or reciever on this forum ) will agree with me on this one. If someone told me, " I might be here to get them or I might not, who knows, depends on if I find something better to do " I would never risk sending them any animals. Nor would any RESPONSIBLE person. Thank you
 
Michael,

Just one quick clarification of a point brought up many pages ago:

Ken's shippers know he receives live animals, and they know his hours. When they have a "live animal" or "perishable" package for him, it has been their practice to call the number on the door if no one is in yet. This package was not thusly marked, and (I'm guessing here) the fact that it was a USPS box probably added to the driver's assumption that this package contained dry goods.

Ken felt that having his hours of operation posted on his website, along with delivery drivers that have a history of conscientious delivery of live cargo to him, was adequate for safe delivery of animals. He's got a system, and had no reason to doubt that the system was working.

If in fact the shipper had not packaged the snakes inadequately along with violating shipping regulations by not listing the contents of the package, Ken would have had the animals at 9:00 a.m. I'm pretty certain the earlier acceptance of the package wouldn't have mattered, but at least that particular circumstance would be removed from responsibility for the death of those snakes.
 
Yes

I did see those posts earlier, But, the fact of the matter is who knows when someone is going to deliver, I am not defending Bobby at all in this matter, and have said several times that I belive Ken is a good guy from what I have seen, The thing is you can not count on the shipping company to call you or come late for you or anything else, Their shipping hours are specific ( Usually but not always 8 am to 1030 am ) What if it was a new or differant driver, what if he couldnt have gotten ahold of Ken for whatever reason, what if he/she didnt have time to wait. Once again that would make for a "what if" war, Whenever I am shipped a snake I make sure, I can and will be there for the delivery. That is a must. I also said I dont "think" it wouldve mattered either, but I belive strongly that is a responsibility of the reciever. And as for the statement "I do not feal it is Ken's or any receivers responcibility to sit around 24/7 for a package to be delievered especially to a bussiness." Noone can ever justify that in my eyes. That to me is neglect. Thank you
 
Just to clarify

I meant anyone who belives and acts upon the statement "I do not feal it is Ken's or any receivers responcibility to sit around 24/7 for a package to be delievered especially to a bussiness." is neglecting the animals. I didnt mean to implicate anyone in specific, I was refering to the statement itself. Thank you
 
I have to respectfully disagree with you, Terese. Having an "understanding" with a driver does not relieve Ken of his obligation to be present at the time of delivery.

Delivery drivers are people, too- they get sick, and they sometimes take days off. They even get shifted from route to route at times. Regardless of that, packages are generally delivered in the most efficient manner, as time is money to these companies. If a delivery location happens to be near the beginning of their route that day, it gets delivered early. Near the end- it get's delivered later in the morning.

The argument of "He's got a system, and had no reason to doubt that the system was working." doesn't hold water. Complacency was not a valid excuse for Bobby, nor is it for Ken.

Now, I've noticed a few folks mentioning that Ken's hours are posted on his website. What I am unclear on is just what the heck this has to do with the matter at hand.
 
Now, I've noticed a few folks mentioning that Ken's hours are posted on his website. What I am unclear on is just what the heck this has to do with the matter at hand
Ken, FedEx may be different, I'm not sure. However, with UPS, you have to mark on the airbill if the delivery is to a business or a residence. If it's a business, you fill in the hours of operation. They use that information to plan the route. I think that's why it's been referenced.
 
THis thread could go on forever, but I do have (what I feel) is a important point/question and could not find it myself.

Did I read that Ken did not even know they were coming on the day they arrived? If so, how would he be remotely responsible?
Just curious.
 
Brian Oakley said:
THis thread could go on forever, but I do have (what I feel) is a important point/question and could not find it myself.

Did I read that Ken did not even know they were coming on the day they arrived? If so, how would he be remotely responsible?
Just curious.

No, Ken knew they were coming that day. He did not know they were coming that early in the day.
 
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