KathyLove
New member
I do all of my own sexing. Although I am very accurate, I have made mistakes on occasion. If I am convinced that I made a mistake, it is up to me as the seller to make it right. Whether I am the buyer or seller, I always check the sex of everything I am buying or selling just before or after the transaction. That way, any mistakes can be fixed promptly. But in general, I feel the seller should be held to a higher level of professionalism because we are getting paid for our expertise, while the purchaser may be looking for his first pet.
So if you made a mistake (or whomever you trusted to do your sexing made a mistake), it is still up to you to make it right. The buyer did sell the animal in order to cut losses, when it seemed that a refund would never happen. That may have erased your legal obligation, but not your moral obligation. Why should the customer have to pay for your vet's mistake? Perhaps you could offer another female - one which you may have less than $100 invested in, but which may be worth at least $100 to the customer. Then you could put this behind you, knowing you did the right thing.
In the future, you should have a time frame that customers have to determine sex and health. If the sex is important to them, they will check it within the time frame guarantee, or it will no longer be your problem.
I hope you are able to come to an agreement so that your customer won't have to keep bumping this topic up to be read over and over again by all.
Good luck to both of you in resolving this.
So if you made a mistake (or whomever you trusted to do your sexing made a mistake), it is still up to you to make it right. The buyer did sell the animal in order to cut losses, when it seemed that a refund would never happen. That may have erased your legal obligation, but not your moral obligation. Why should the customer have to pay for your vet's mistake? Perhaps you could offer another female - one which you may have less than $100 invested in, but which may be worth at least $100 to the customer. Then you could put this behind you, knowing you did the right thing.
In the future, you should have a time frame that customers have to determine sex and health. If the sex is important to them, they will check it within the time frame guarantee, or it will no longer be your problem.
I hope you are able to come to an agreement so that your customer won't have to keep bumping this topic up to be read over and over again by all.
Good luck to both of you in resolving this.
