Neil. What movie? I hope you are confused, you have me mixed up with someone else, I sent you nothing. And I never told you she jumped off my hand. I told you it "might" have hapened in shipping, because I did not want to call you a liar. You did not take care of the situation. We recieved an adult beardie, in a CLOTH bag, with one of its rear feet almost severed. I emailed you immediately and told you of the problem. You seemed like the nicest guy, full of promises to "make it right", "Do what ever you had to do" We e-mailed you every day and asked what you suggested. We asked you if we could return her, you told us not to send her back, because you knew "we could provide her with the best care" you gave me your recipe for cricket soup to force feed her. You told me, after we had been force feeding her for several days, that you would contribute $50.00 towards the vet bill. Our reptile vet charges $35.00 to look at your pet. We tried erythromycin topically and soaked her foot in betadine, and after about a week we took her to the vet and got Baytril and the foot was removed, but unfortunately she was too weak to survive. When we then asked for a refund, and told you we were VERY UNHAPPY, you got VERY MAD and insulted me and my wife, called us several unflattering names and told us you would give us a partial refund of $100 and that we better take it, before you change your mind. I did not know about this forum at that time, and as I stated in a different thread(which I can find if I have to) I did not save any of the e-mails. It happened over 1 year ago and at the time I thought I had no recourse.
If you think you took care of the situation as "best you could" then I certainly can't argue with you about that, but I think you handled it very poorly. You try to intimidate people with insults and threats.
I can not guess how a leg could become that damaged in a shipping bag. Her leg was cut/smashed right to the bone at her ankle. You called us novices, in and in a way you were right, as this was one of our first adult bearded dragon purchases, which is why we followed your advice to the letter.