A few months ago I ordered a beautiful yearling Female Jungle Carpet Python from the Reptile Ranch . I received the same nice animal that was shown in the add , nicely packed and in great condition . Upon closer inspection , it turned out to be a male which I did not need as I already had an exceptional one . I immediately sent an e-mail to Laura explaining the situation and that I needed to return the animal as I had no use for it . I checked their web site for their hours of operation and saw that they would be open the next day . I had some other shipments going out that same day so I sent the JCP back to The Reptile Ranch for next day delivery . I called the next day to see if it had arrived O.K. and was greeted with an overly dramatic " Oh No .... You didn't ship it through blank blank delivery service did you ? They always screw things up ! " Hmmm . First red flag . I asked if she had received my e-mail concerning the animal and was presented with " My computer is down right now ,you know they do that sometimes . I had no idea a package was on the way " Second red flag . I called the delivery service to see if the package had been delivered . They said it was mistakely delivered to another Pet Shop walking distance from the Reptile Ranch and that they would take care of it . I called Laura the next 2 days in a row to see if she had received the package . "No, I havent seen it" I called the delivery service again to find out what was going on . They said it was taken care of . I asked for the number to the store where the package was delivered by accident and spoke with a nice lady who said that she received the package , along with some misdelivered crickets , called the Reptile Ranch , and Laura sent her son down to pick it up . This ladys daughter helped Lauras son take the packages to the Reptile Ranch . Her daughter described the package perfectly . "It was a white box with red letters and brown packing tape ". She also described how they carried the boxes together and handed them to Laura . Lauras response to this was " All I got was crickets , They must have set it down somewhere along the way , you know how kids are ...Haven't seen it" An hour late I received a call from Chuck stating that I needed to file a claim with the carrier and leave them alone .... It was the carriers fault for misdelivering and they didn't sign anything so I have no proof they received it . Thats fine . I'm out $250 . The snake mysteriously vanished between the stores . Hopefully , anyone reading this will think twice before doing business with the Reptile Ranch .
