ShipYourReptiles.com

[TripleMoonsExotic]

Then you have refused a lot of sales. 99% of the packages I send out are to residential addresses. I seriously doubt I am alone in that percentage.

I actually don't have anyone ask anymore as it clearly states it on my terms. Does it lose me sales, I'm sure it does. Am I willing to violate my waiver, no.

This doesn't make sense to me. You are rooting for Reptile Express to get things straightened out when they are doing the exact same thing you are complaining about SYR doing, acting as a third party shipper for reptiles.

Incorrect. I don't have issue with a third party shipping in general (though others posted here do). My issue is SYR lying, telling people to lie about the contents of the shipments and their obvious distaste for this forum. ReptilesExpress has a shipper approval process in place and clearly explains proper shipping and labeling requirements. Those that were shipping also received a copy of the UPS exemption waiver. No waiver from SYR ever materialized despite countless requests to see a copy when UPS denies them ever having one in the first place.

 

[2amcreations]

lmao! the arguments are just getting silly at this point.

Isn't there a thread on here about RE getting their UPS waiver pulled because they fudged their waiver? I guess that's okay, but not showing everybody your waiver...straight to the pit!!!

For the guy quoting my line about the lacey act....that was meant in jest....terribly sorry I didn't put a j/k or smiley face behind it so it was more obvious.

Seems to me there are a few folks on here that just have it in for SYR / Pro Exotics / Robyn..etc.. and are willing to overlook facts, or even make up their own just so they can continue their one sided feud against the great evil of SYR.

 

[Clay Davenport]

My issue is SYR lying, telling people to lie about the contents of the shipments and their obvious distaste for this forum. ReptilesExpress has a shipper approval process in place and clearly explains proper shipping and labeling requirements. Those that were shipping also received a copy of the UPS exemption waiver. No waiver from SYR ever materialized despite countless requests to see a copy when UPS denies them ever having one in the first place.

So the entire source of your vendetta against SYR is not what they do as a business but the fact they instructed people to not properly label their packages according to your interpretation of Lacey and 50 CFR.

What about the "huge difference" between SYR and authorized shipping centers you mentioned earlier?

Their is a huge difference between SYR and the authorized shipping centers...The authorized shipping centers physically receive the packages...They have the ability to open the package and verify contents and packaging...SYR does not...If SYR was more like an authorized shipping center, that would be great...They can verify all shipping requirements are met. That way if someone were to ship in a banana box or some other such nonsense it gets flagged immediately.

This is just reaching. I've shipped MANY packages through authorized shipping centers and have NEVER had one opened or inspected in any way.
Just because they have the opportunity to do so in no way means they do. They accept the packages for the money it generates them period. They could care less what you are shipping as long as they get their cut.
There is absolutely NO difference in shipping through a ship center with no account and going through SYR.

How do you think the people using SYR get their packages to the shipper anyway? They either have them pick it up at their home, drop it off at an authorized shipper, or drop it off at a FedEx staffed location. Either way they would have no more ability to ship in a "banana box" using SYR than they would with any other method.

SYR is nothing more than a reseller of a service at a discounted rate. To actually get the package in the hands of FedEx still requires the same procedures regardless. It does not make it easier to ship inappropriately. Either a FedEx employee or someone at the authorized shipping center still has to physically receive the package.

It appears to me you are leading some personal crusade against SYR for whatever reason.
Whether it's right or wrong they suggested people not overtly label their packages just as the majority of reptile shippers already do.
I just don't see you taking the majority of the reptile community to task for inappropriate labeling methods, just SYR.
Regardless of what they suggested in their video, the individual shipper can mark the package however they see fit. Those who choose to not include the scientific name would not do so if they were shipping by another means either and those who do include it would regardless.

As I stated before, SYR is providing a service, a means of shipping at a discounted rate. Beyond that the individual is able to ship by any means they wish.

 

[TripleMoonsExotic]

Isn't there a thread on here about RE getting their UPS waiver pulled because they fudged their waiver?

Really? Where?

So the entire source of your vendetta against SYR is not what they do as a business but the fact they instructed people to not properly label their packages according to your interpretation of Lacey and 50 CFR.

Vendetta is a very strong word. Telling shippers to label reptile shipments as plants is lying. Though you completely gleaned over the fact that their exemption waiver does not exist in the manner they used it per UPS themselves. Their also is no "interpretation" of 50 CFR14, it's very clear. A 10 year old could grasp what it says.

What about the "huge difference" between SYR and authorized shipping centers you mentioned earlier?

Is SYR an authorized shipping center? No. Any of the online third party shipping websites are nothing but a label purchasing portal. They are two different animals. SYR has no storefront for me to go to ship out of. If they did, being they specialize in reptiles, they should verify that everything is in proper order before excepting the package for shipment. This is the purpose of the FedEx certification program, to show that you know how to properly package, not let every Tom, Dick & Harry throw a snake in a box and send it on its way. This of course doesn't prevent dummies who have waivers from doing things incorrectly, but at least they're held individually responsible.

I have had packages opened by ship centers (read the initial post in this thread for an example).

I just don't see you taking the majority of the reptile community to task for inappropriate labeling methods, just SYR.

Incorrect. I have pointed out the correct information when the wrong was provided. I also have provided the official documentation for USF&W so that anyone that needed it had a copy and didn't have to jump through the hoops I did to get the it.

Regardless of what they suggested in their video, the individual shipper can mark the package however they see fit. Those who choose to not include the scientific name would not do so if they were shipping by another means either and those who do include it would regardless.

Exactly. However, a shipping company that specializes in reptile shipping has a responsibility to its shippers to provide the proper information. The average person (who SYR is geared toward) has no idea about anything regarding shipping/labeling regulation. They look to the company they are shipping with (purchasing labels from) for that information. Hundreds of SYR shippers had no idea that they were doing anything wrong because SYR didn't tell them. I don't fault the shippers, they were relying on SYR to tell them how it was done.

 

[2amcreations]

The "?" means its a question, I was asking.

I ask because someone messaged me saying that RE had been deemed naughty and that is what got their waiver pulled. Something about faking their waiver? Again...notice the question mark.... I'm asking.

 

[TripleMoonsExotic]

The "?" means its a question, I was asking.

I ask because someone messaged me saying that RE had been deemed naughty and that is what got their waiver pulled. Something about faking their waiver? Again...notice the question mark.... I'm asking.

Sorry, I was confused. Brendan was participating on this thread, so perhaps he can answer that for you directly. His responses on this other thread might answer some of your questions though.

 

[crotalusadamanteus]

Approaching Olympus Mons @ 88,580 ft. Tallest volcano in our galaxy.

 

[Southern Wolf]

There are plenty of people that do things legally - I've spoken to a few people that had to suspend shipping when SYR went down, because they didn't have a waiver with FedEx (and they wouldn't lie about the contents of their packages). Would my business take a hit if FedEx stopped shipping snakes - sure.....but I'm a recognized Delta shipper, so I'd still have a viable option.

I had to shut down for a month when RIPster got busted on here.

 

[Southern Wolf]

No, it ended up being Mc Donalds fault that they didn't tell the old lady that her coffee was HOT. Since then it's written on the cup in 23 languages. I think they should've jailed the judge myself.

Common sense says coffee is hot and dont spill it on yourself.... but yet it's McD's fault.

 

[Southern Wolf]

Kevin, you are really basing your decision on McDonalds?

Whatever guys. If you've decided not to use SYR that's your choice, but to continue railing against them with no proof of anything is starting to make you look a little nuts.

At the end of the day if FedEx pulls snake shipping it will be because of the people that refuse to properly pack their shipments. Nothing more, nothing less.

Stuart... think about this real hard!

If I am shipping on my own account I am more apt to pack properly than if I am shipping on someone elses account. Now if you have alot of folks packing improperly and shipping thru SYR's... what kind of message is that going to send to FedEx?

When FedEx is shipping on an individual basis they can deal with the individual causing the problems. HOWEVER.... you cant deal with individuals when your going thru a reseller.

This is based on numbers.... if you have 10,000 people shipping under one account you will have more screw ups. They dont care... its not their account.

Think about it. History has proven that if you dont own somthing you tend to treat it worse than something you own.

Alot of folks treat rental cars like crap but they wouldn't think about doing the same thing in their own car.

Alot of folks treat rental propertys like crap, but they wouldn't dare do it in their own house.. .they would have to pay to fix it.

Alot of folks do things in a hotel room they wouldnt dream of in their own house (Thinking about rockers trashing a hotel room after a concert)

This is going to be bad for us if the same thing happens with FedEx that happend with UPS. Not only did UPS shut down SYR... but they also shut down RE.

Who's to say that FedEx wouldnt shut everyone down so they didn't have to deal with the problems. Problems caused by having folks shipping snakes that have never been certified to do so. The certification process is not only to show FedEx your boxes will stand up to their abuse... but more improtantly it shows that you know what your doing.

Take this out of the equation... and you have massive problems waiting to happen. UPS was on board with two reseller... and massive problems happened and they said screw it. Do we really want FedEx saying the same thing?

Do you think it's worth it because folks are too lazy to get their own certification?

 

[Southern Wolf]

SYR did everything to get FedEx to run with thrid party approved shipping, and Residence -to- Residence shipping at that. I have been FedEx certified for a couple of years now and will probably continue to do so on my own unless the SYR discount is significant. As far as the Lacey Act is concerned, you can read into it as deep as you want, but it never will and never has been applied to Bob Breeder sending a legal corn snake overnight UPS. I personally worked cases in NYC Chinatown involving the seizure of thousands of hatchling red ear sliders, including arrest and identification of suppliers, distributors and sellers. The Eastern District Court of the U.S. had ZERO interest in prosecution. You pretty much have to smuggle some Tuataras in your pants through customs to spark a Lacey Act action.

Unless your too lazy to get your own certifications.. then we dont need 3 party shipping.

I could see what SYR was trying to do in reguards to UPS. They were trying to open up another door. Give us options. We already have FedEx as an option and we dont need their customer base screwing up FedEx like they screwed up what they were trying to do with UPS.

 

[Southern Wolf]

its in the email sent out yesterday by SYR. I cant link it from my phone. Im sure someone on here has it if they can please post it.

SYR's has claimed ALOT of things.. .but has never shown any proof. Come to think of it... didnt Robyn use Fauna's shipping section to build up and promte SYR's then he took a big dump on Fauna and Rich. Didn't Rich make a post letting him know he's not welcome here and dont look for anymore help from Fauna?

 

[ed hummel]

Stuart... think about this real hard!

If I am shipping on my own account I am more apt to pack properly than if I am shipping on someone elses account. Now if you have alot of folks packing improperly and shipping thru SYR's... what kind of message is that going to send to FedEx?

im not sure i get this. if your selling a snake(or whatever) to somebody it would seem your gonna wanna pack it good regardless of whose account your using as it will still reflect back on you as the seller. seems like a good enough reason to try hang someone out on the BOI if something happens to your purchase (a live animal) due to shoddy packing.

not saying it cant happen but it just seems to me your gonna want to protect yourself from having to replace/refund someone instead of saving a few bucks w/ crappy packing.

 

[NocturnalNature]

I'd be curious to know how many of the people who aren't "lazy" and have their own account, ship to residential addresses. We've heard from one person, I'm curious to hear from others.

 

[Southern Wolf]

In my opinion SYR is providing a valuable service. While I don't NEED them myself, I do enjoy the reduced rate I get when using them.

If SYR can make a dollar while saving me one, why should I complain? Nothing will be done through SYR that wouldn't have been done otherwise. One company will not bring about the destruction of the hobby by eliminating the ability to ship. Our ability to ship is no more or less in danger with or without SYR.

Maybe if you used your account more and their's less... you could get your package numbers up and secure yourself a better discount. Then you wouldn't be relying on someone else.

I dont know... it's just beyond me. I had someone want to buy a snake from me and they wanted me to ship it via SYR's because their rates were better. I told them I ship via FedEx on my own account. Shipping is what it is. They went elsewhere for their snake and quite frankly... that didn't bother me at all. If your going to scoff at a $5 difference in shipping price do I really want your business. Eventually my package numbers will be great enough that I can get my shipping fee's down. Until then I will keep pluggin along sending out packages on my own account.

 

[brd7666]

Unless your too lazy to get your own certifications.. then we dont need 3 party shipping.

I could see what SYR was trying to do in reguards to UPS. They were trying to open up another door. Give us options. We already have FedEx as an option and we dont need their customer base screwing up FedEx like they screwed up what they were trying to do with UPS.

What an awesome post.

 

[WebSlave]

SYR's has claimed ALOT of things.. .but has never shown any proof. Come to think of it... didnt Robyn use Fauna's shipping section to build up and promte SYR's then he took a big dump on Fauna and Rich. Didn't Rich make a post letting him know he's not welcome here and dont look for anymore help from Fauna?

That's not exactly accurate. Robyn is not blocked from posting on this site and can make his own choices about where he posts and what he posts. As long as he does so withing the rules, of course.

My exact statement referenced to above is as follows:

Well, it certainly rubbed me the wrong way to see Robyn's apparent opinion of this site expressed like he did.

Since I'm sure Robyn is reading this thread, I think I should make a policy statement about helping him in the future such as I did when he called me about this "waiver" that people are concerned about again. In short, Robyn, don't come to me for help again. For anything. Apparently it is beneath you to come here to answer people's questions about this issue, so this is your own bed to lie in. Quite frankly, I now feel USED when you came to me to help you get your SYR business off the ground and this very same question about the legitimacy of your "waiver" was brought up here. In my opinion, you could have read me ANYTHING written by ANYONE over the phone, as I have no tangible proof whatsoever concerning WHO wrote that text you read to me then. I do regret that I took you and your claims at face value earlier.

Personally, I believe the people here either currently or potentially using the services you offer have a legitimate reason to want to know the TRUTH. If I were in the shoes of those people relying on your services for their own business needs, I certainly would not be happy with the apparent question dodging now taking place from you. Quite frankly, if UPS can pull the rug out from under you (and therefor your customers) without warning, as they have now apparently done, then unless you have an iron-clad CONTRACT from them that they cannot revoke at whim without notice, then you are doing your customers a disservice by putting their animals and business transactions in jeopardy by being transported by UPS through your company without any guarantee of VERIFIABLY authorized passage.

The thread where this statement was made is here -> http://www.faunaclassifieds.com/forums/showthread.php?t=179137

 

[brd7666]

Maybe if you used your account more and their's less... you could get your package numbers up and secure yourself a better discount. Then you wouldn't be relying on someone else.

I dont know... it's just beyond me. I had someone want to buy a snake from me and they wanted me to ship it via SYR's because their rates were better. I told them I ship via FedEx on my own account. Shipping is what it is. They went elsewhere for their snake and quite frankly... that didn't bother me at all. If your going to scoff at a $5 difference in shipping price do I really want your business. Eventually my package numbers will be great enough that I can get my shipping fee's down. Until then I will keep pluggin along sending out packages on my own account.

I've lost many sales myself because I would not use SYR's. If someone is that tight, that 5 bucks makes that big of a difference to them, well, they probably shouldn't be buying a snake in the first place.

 

[Southern Wolf]

Right. I am sure that they are overwhelmed with the concern of the industry about potential problems that could arise from them allowing just anybody to ship. Because, I am sure the board over looked that in their year long negotiation with SYR.

Just like FedEx would probably still allow companies that are approved to ship snakes through them to continue to do so if the SYR / FedEx program does not work out.

If Pro Exotics and the other companies that were approved to ship snakes before SYR were / are still allowed to ship snakes through UPS, then I ask you, How did they ruin it for everyone else.

I hilighted a very important word for ya

 

[Southern Wolf]

If Pro Exotics and the other companies that were approved to ship snakes before SYR were / are still allowed to ship snakes through UPS, then I ask you, How did they ruin it for everyone else.

Because they got UPS to listen to the possiblility of letting the reptile nation as a whole ship via UPS. Then THEIR customers screwed it up by shipping things they should not have been shipping. They were able to screw it up because there was no accountablility and UPS said no to the general population. Now we may never be able to get our own accounts to have as a backup to FedEx.

Honestly... it's so much easier to print a label off on your computer and then drop it off and walk out the door. Less chances of questions of "whats in the box". Whereas if you have to go to a service center... stand at the counter and fill out your paperwork and talk to a customer service agent. Now your spending quality time where questions can be asked.