cahrens
Addicted
2 things are coming to mind.
First of all, I'm wondering if this is just a spider in shed. Some of mine act all retarded when they go into shed. Worse than normal. Since you've only had her a few weeks, this is likely your first shed cycle experienced with this animal. You really didn't know what to expect. When you said she looked dehydrated, skin wrinkled up, that was my first thought. "Is she in shed?" You later stated she is.
Secondly, what good is it to have a guarantee if you don't honor it? We can all sit here and give opinions but it's all moot. We all have to honor our guarantee to the letter. We see small print everywhere in life. What do you think it's there for? It's to protect the buyer and the seller. When you put all the "what if's" in writing, there's no confusion. No, I'm not saying you have to type out every possible situation. I've seen ads that state... Live arrival guarantee. Must be signed for on first delivery attempt or LAG is void. People don't put that there because they're trying to be harsh. They're letting the buyer know they better be available first delivery attempt or no guarantee. That way, it protects the seller if the buyer decides to not be available and the package gets delayed. It's smart to have it spelled out.
Unfortunately, many of us edit our terms/guarantee due to situations like this. Something you never anticipated happening, does in fact happen and you weren't protected against it. Personally, I'm hoping it sheds and goes back to normal, Rob changes his terms(you have to get rid of that 30 day guarantee!), Tom absorbs all this and learns something, people on the BOI stop being rude... Ok, maybe that's too much to hope for but the others seem reasonable.
First of all, I'm wondering if this is just a spider in shed. Some of mine act all retarded when they go into shed. Worse than normal. Since you've only had her a few weeks, this is likely your first shed cycle experienced with this animal. You really didn't know what to expect. When you said she looked dehydrated, skin wrinkled up, that was my first thought. "Is she in shed?" You later stated she is.
Secondly, what good is it to have a guarantee if you don't honor it? We can all sit here and give opinions but it's all moot. We all have to honor our guarantee to the letter. We see small print everywhere in life. What do you think it's there for? It's to protect the buyer and the seller. When you put all the "what if's" in writing, there's no confusion. No, I'm not saying you have to type out every possible situation. I've seen ads that state... Live arrival guarantee. Must be signed for on first delivery attempt or LAG is void. People don't put that there because they're trying to be harsh. They're letting the buyer know they better be available first delivery attempt or no guarantee. That way, it protects the seller if the buyer decides to not be available and the package gets delayed. It's smart to have it spelled out.
Unfortunately, many of us edit our terms/guarantee due to situations like this. Something you never anticipated happening, does in fact happen and you weren't protected against it. Personally, I'm hoping it sheds and goes back to normal, Rob changes his terms(you have to get rid of that 30 day guarantee!), Tom absorbs all this and learns something, people on the BOI stop being rude... Ok, maybe that's too much to hope for but the others seem reasonable.