i am sorry to hear about your loss, first of all. baby chondros are an especially delicate animal, and there are LOTS of ways to lose them. they have very little body fat and mass, so it does not take a lot to put them in dire straits. poor setup, poor temps, poor hydration, lack of visual cover (hidespots) there are MANY things that can go wrong, and they have a sharp and painful learning curve, that is the nature of that species, it is NOT a cornsnake.
as for LLL, they are one of the best AT WHAT THEY DO. they move a TON of animals, and at extremely competitive prices. but they are not a specialty breeder, like Greg Maxwell (chondro breeder). you do indeed get what you pay for, and for the money, LLL offers solid animals, but often the "polishing" of the animal is up to you. i don't think they could be any more straight forward about what they do, and they work extremely hard to please thousands of customers.
Ben Siegel is the same way, he moves a TON of animals, at a terrific price, but it is not fair to compare (or expect to compare) that price level of animal to Ralph Davis stock, or Greg Maxwell's stock, or another well reputed specialty breeder. Ralph, Greg, and others are WORLD CLASS BREEDERS, you are comparing apples and oranges expecting LLL to offer the same level of service and super custom hand-holding quality for a fraction of the price.
now, as to their chondro supply. i can tell you as FACT that they buy their chondros from the world's largest and most successful Chondro breeder. they are 100% captive bred and born, from captive adults.
are they imported? yes indeed : )
but being captive bred and being imported are not mutually exclusive. believe it or not, there are others outside the u.s. that captive breed reptiles, even in Indo.
the Bushmaster Farm in Indonesia is an EXTREMELY successful operation. they breed (at last count, could be higher now) close to 1000 captive bred, locality specific, chondros each year. absolutely stunning animals of stunning quality. their success is specifically responsible for the incredible drop in price and affordability not just for chondros, but for other species as well.
they breed (fully captive bred and born) nearly 3000(!!) Red Blood pythons each year, nearly 300 Yellow monitors (melinus) each year, and quite a few other species. take a look at the link below for some pics of their breeding facility, it is very clean, very well done, and incredibly productive.
when you see baby chondros on the classifieds, 90% of the time they are all Bushmaster stock, they really dominate the market in a number of species, simply due to their sheer numbers. silly to say "screw LLL, i should have went with this guy over here, his chondros are better" when they come from the exact same place : )
as great as these captive bred animals are, they can still share air space with imported reptiles, as Bushmaster is still an importer, and when you are bringing in 100's of baby chondros at a time, you simply cannot give each animal the same care and time that someone like Greg Maxwell gives to each and every one of his neonates.
and that is why they are so affordable. you really need to be realistic with your expectations, i think this bash against LLL is really uncalled for, you got an incredible price on a captive bred baby Chondro (a price UNHEARD of 2 or 3 years ago) but lost it due to unknown reasons. it ate once for you, which is a positive sign, but then went downhill in your care.
once again, the many many details of things that can go wrong with baby chondros are not even basically addressed in the post and info, i just know from experience how easy it is to lose a chondro neonate, and i don't see specific reason to bash LLL except to say "they are not captive bred and they ripped me off" but even that is incorrect as they ARE indeed captive bred animals, just as they were labeled and sold.
losing an animal is always tough, but you gotta get your facts straight before so quickly placing blame and gossiping untruths.
best of luck to you and your animals, including future Chondros, a great species to work with.
the Bushmaster Farm in pics