...You're making some severe accusations, I'm just looking to see where you got your information of his communications with his bank, other than 3rd hand through Paypal.
Yeah, he does that.
This Thread shows a startlingly similar situation. Almost eerily alike, they are. Good luck getting any useful answers out of the guy. He's very selective about what he chooses to notice. Probably best not to waste time asking him to concretely back up anything he says. I have to suspect that the didn't have the foresight to record an unboxing video of his "dead" tarantulas. He likes to throw out his own generally baseless claims; while whining up a storm about the injustice of a forum that allows everyone else to have their say, too. Funny, ain't it?
Other than that, this sounds like he screwed up ordering at a time when he wasn't going to be home. I think he thinks you handled the situation in an 'unfriendly' manner (my emphasis, not an actual quote), I'd say he had some very unrealistic expectations, and should probably do purchasing only in person in the future.
Well, that's one way of looking at it. Odd how such "unreasonable" people seem to keep finding him, though, isn't it? Seems to be a bit of a recurring
pattern with Stahl. He drops the ball, hides behind his arbitrary shipping criteria, and subsequently refuses any refunds. Based on what the BOI shows of how he chooses to address such situations, I'm not yet seeing anything that makes the OP look particularly bad.
Since much of this apparently happened over the phone, who's to say that Stahl didn't tell him that he'd definitely have the second order shipped by a certain date? Either way, I'm not sure that the OP's expectations were particularly unrealistic. When he got the first box, I'm sure he was expecting it to be filled with the correct order; which turned out not to be the case. If he was given reason to believe that he'd have his order by a certain date, and was let down yet again, while subsequently being refused a refund; I don't think a chargeback is unreasonable.
I'm sure there's going to be some degree of the obligatory dissent over what constitutes completing a transaction in a "timely" manner; and there will be some who'll choose to see the buyer as having jumped the gun. I disagree with them. I see it simply as two people not being able to operate within each other's time tables. As such, the most sensible thing to do would be simply give a refund and put the snake back up for sale. It's very simple and would surely lead to much less strife and ill-will. Unfortunately, Stahl has shown on several occasions that he's simply unwilling/unable to be rational. He just seems to get off on the idea that he's in the position of having the power to dictate terms. I see this situation as yet another prime example of that fact. When people are bullied and pushed into a corner, sometimes they finally come out swinging. Hence, the chargebacks.
I don't think we're anywhere near "Poor Evan." Not even close. The idea of an absolutely uncompromising personality can seem great on paper, I just don't think there's any place for it. Not here in the real world. Who really wants to deal with someone who's incapable of seeing any point other than his own?
