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Mites and filth are free with Ray Goushaw Herpetological Breeding Research

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Greg, he gots no pitchers of me.
And I am not defending, but perhaps what I saw is different from what you saw. I saw a complaint on the BOI, which is what it is here for. Then, the owner of the company comes back and owns his mistake, offers a refund, and it is all good.
I respect you as a friend, so let's discuss this and see why you are not satisfied, as I am, that the seller took care of an error he made and solved the problem. Ray has no slime trail, he from all accounts does what he should, and is a good guy that tripped up this time but then made good.
So Greg what do you think?
 
Gregg: I understand you have a different position, however do not wish to force or expect you to fully understand my position as we perhaps have different experiences with such matters or experiences in life.

I did not see Tim's recent post above that he is sending it back. Oh well, I thought he already resolved the mite problem, so I am not sure why he would send it back? In any case, good luck Tim.
 
Bottom line is the seller is doing the right thing.

Could he have done better (after the fact of having shipped a mite infested snake in a dirty pillow case in a sub-standard box)? Yes. He could have seen to it that it was handled in his absence. Tim should not have had to wait.

Could he have done worse? We all know that he could have.

Beating up on the seller is of no use. All of the info (and then some) is here for anyone who wants to see it. A potential future can judge for him/herself.
 
I have seen all of you jump on other sellers for matters much more minor...I don't understand why this guy gets a "do not pass go, and collect 200" from all of you.

He owned up? Where? Seems to me he shifted the blame all over the place...Hell, one of you even said that mites are "no big deal"...

WTF?

greg
 
Yeah his reply to this was almost as good as yours.....

I DEMAND YOU FREEZE THIS THREAD. HALT HALT....IN THE NAME OF RAY...HALT.

AHAHAHAHAHA......AHAHAHAHAHA.

Dan Scolaro said:
I am glad to read the seller provided a reasonable explanation and hope the snake does well for the buyer.
Click to expand...
 
Im not sure what else Ray could say at this point to satisfy you Gregg.

Was it a good deal NO
Was it addressed fully here for all to see YES
Would I want this thread assosiated with my business NO
Did Ray compensate for his mistakes (weather or not he has shifted blame, is he trying to make good) YES

Beating up on the guy more then has allready been done is pointless IMO. Hopefully the seller gets what has been offered, and in the future if a INFORMED BUYER does a seach he should easily find this thread and judge for HIMSELF/HERSELF if they feel comfortable doing business with Ray.

Thats all you can really ask of this place is it not?
 
OK Greg, instead of just taking shots at people how about you tell us all what exactly it is that you feel should be done with this transaction beyond the snake going back to the seller and the buyer being refunded his money? Like it or not, what else is there to do? If you are so pissed off about the way Ray handled the transaction I would think you would be pleased that this thread will be up here for anyone to read for years to come. What else can be done? Maybe Ray should send Tim a can of proventamite for his trouble and to ensure his collection stays clean? Please tell us what you think they should do now. I have not defended anyone and don't know either party and take offense at being lumped in by those of who have made derrogatory comments, with those like Dan who have been waiving flags. I felt I was very fair to both sides in this thread and as somebody who has bought and sold many an animal over the years I would be done with getting back the animal and refunding the money. Instead of a refund I would probably offer to replace it with an upgrade animal, but I think the buyer has made it clear that because of this incident he does not want the sellers animals. So what else?
 
Evan, you are correct...nothing else.

I was more dismayed by the defense of the seller than of the issue at hand, and let it get to my brain...and so over-reacted....for that, I do apologize.
I just hate seeing others branded so badly, while equally rotten dealers seem to walk away unscathed. Perhaps it is not my right to judge though...I shall leave it in more capable hands.

:) greg
 
Mites

Hey everyone makes mistakes and Ray has admitted to his fault
The only thing that i dont understand is why Tim had to house the snake untill Ray got back from vacation
I think that Tim should have had a timely refund!
 
Unfortunately these things happen no matter how hard you try. It's especially tough when you have other people doing the things you wish you could do yourself. I myself being a bit of a "control freak" especially hate when these things happen and when you deal in larger quantities it just makes it that much harder. Trusting other people to uphold your own reputation is very hard, nobody is perfect and good help is hard to find. everyone is bound to make mistakes along the way and the only thing you can do is try your best to correct them.

I firmly believe Ray went out of his way to make this situation right, and I also believe expecting a full refund upfront before the return of product is a bit of a stretch. Personally I only know a few who would... And they are people I've dealt with for years. As for mites, unfortunately infestations happen from time to time as well. Nobody will lie, most large collections run into these problems every now and then and as long as they are identified and dealt with appropriately instead of denied and ignored I believe its a step in the right direction. I'm sure this situation will have Ray looking into these matters more closely, I would do the same.

Perhaps the reuse of bags can be dealt with on a more organized level or phased out completely. As per our policy, all bags that have come into contact with any imported specimens are destroyed, and all bags that are received from other sources or suppliers which appear to be used more than once are destroyed as well considering we cannot afford to assume where they have been used previously. Any bags that are kept after these guidlines are then laundered and kept for reuse for our imports. Our CBB specimens recieve new bags. We take as little chances as possible, its not worth the risk IMO.

Hopefully this will help "shed some light on the other side" of things..

Good luck and I am glad your situation seems to have ended well. :)
 
Greg,

As I stated earlier in this thread.... mistakes happen. It is how you as a seller rectifies the mistake that makes you a good guy or not. Nobody is perfect and mistakes will happen. Just making a mistake alone does not make you a bad guy or deserving crucification.

Ray said there was a screw up on his end, refunded the money and showed remorse that things went bad. Honestly, what more was he supposed to do?

You are screaming that others get nailed for less...... how did the others attempt to resolve the situation? Ignore it? Say tough crap, that the sale is final? Refuse to accept any responsibility what so ever? Yep people probably did nail them to the cross then. Not so much for the mistake but how they refused to make it right. And by refusing to make it right people are going to throw their mistakes in their face. Do you not see the difference?

I am not sure, I could be wrong, but I do not recall any bad guy posts that when the seller made things right that they still got crucified. Unless it was one of the scammers who made right on 1 of 100 bad deals. Ray had 1 bad deal out of 100 and made it right. Again, see the difference?
 
Shrap, Honestly...No...I do not see a difference.
Many of you have launched on people for far less...over, and over, and over...even when the mistake has been rectified. Go back and read again some of the posts...you will see a trend.

I am not calling Ray a "bad dealer" by any stretch of the imagination...I just find it odd that a bunch of you rise to his defense, whereas you normally would be screaming like an uneducated lynch mob....

greg
 
Greg, you lost me...

I am not calling Ray a "bad dealer" by any stretch of the imagination...I just find it odd that a bunch of you rise to his defense, whereas you normally would be screaming like an uneducated lynch mob....
Click to expand...

Let me get this straight. Now you are saying Ray is not a bad dealer "by any stretch of the imagination", we can safely assume he is thus a good dealer. The real beef seems to be that some members chose to act as educated, independent thinkers rather than an uneducated lynch mob?
 
cthulhu77 said:
Shrap, Honestly...No...I do not see a difference.
Many of you have launched on people for far less...over, and over, and over...even when the mistake has been rectified. Go back and read again some of the posts...you will see a trend.

I am not calling Ray a "bad dealer" by any stretch of the imagination...I just find it odd that a bunch of you rise to his defense, whereas you normally would be screaming like an uneducated lynch mob....

greg
Click to expand...

You have never seen me do it. Going off on people who did the right thing in correcting a mistake.

At no time did I rise to Rays defense (until that post to you in fact) until I seen how he handled the situation. And in my opinion he handled it as well as can be expected.

I don't care if you are Wes, Rich, Wlbanks, Clark, Sutherlands or John Doe. If you screw up and don't make it right I will be the first in line to call you out. I don't care who they are, who they think they are or who others think they are. I will also be the first to defend someone that I think is getting a raw deal. Just ask Poe or Gubitz. I have stood up for both of them when I thought people were going overboard on them.
 
Seems to me that in order to be productive in any of these threads we have to visualize each other in the same room discussing the issue while providing mutual respect no matter the issue hand.

Also seems to me that some people might be asked to leave as we can never come to a resolution with rants and raves.

Gregg has a point about favorites, however, someone with a good reputation should be provided some consideration, only if the matter is non-emergent. If not then why did someone come up with the word reputation?

And I think many people need to work 60 or 80 hours per week in a reptile business before feeling so eager to point a finger.
 
cthulhu77 said:
Do you think that pile of s was really "reasonable" ????? You must be joking, right?
Click to expand...
Greg
Since you obviously want to crucify Ray, what should he have done?

I know you're going to say, "ship a snake w/o mites, in a decent box, w/o a dirty pillowcase." So other than that which is obvious, what?
 
C'mon guys. This is one of the rare threads with a happy ending. No dead animals, no breaking the law, no fake names or info used to rip people off, etc., etc. Everyone should be pleased that this had such a simple and positive outcome. It also really puts a focus on the value of putting a thread on the BOI and throwing the facts up and having a good discussion without threats of legal action or violence like we have seen so many times. No trolls, no BS, just a good resolution for everyone involved and that in my book is a really good thing. Thanks Greg for your comment.

As far as reusing bags is concerned, I do it. I take used bags to the laundry mat and wash them in hot water with bleach. Then I use them again. I have never had a problem. I also spray the cages of new incoming animals with proventamite before they even get to me so just in case, there is no problem. If I see mites, the animal gets treated on a different floor of my house from where the collection is. And I do understand what Ray said as I also have hundreds of kids to take care of and it is tough some days.

I hope your next online purchase will go better for you Tim.
 
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